Posts tagged video communications

Webinar Recording: Improving Legal Services With Video Communications

The webinar recording for “Improving Legal Services With Video Communications” is available. As you review the webinar, you’ll learn how firms are:

• Improving client service, satisfaction and retention

• Shortening project cycles and delivery times

• Increasing up-selling and cross-selling opportunities

• Amplifying employee efficiency, productivity and teamwork

• Reducing operational expenditures and project delivery costs

You’ll also hear about AVI-SPL managed services and how they support video collaboration systems so that companies can focus on the work, not the technology.

Review “Improving Legal Services With Video Communications >

About the Presenters

John Paul Williams is Director, Enterprise Solutions and Market Development, Americas for Polycom, where he utilizes years of experience as a global operations executive with P&L responsibility leading innovations in manufacturing, quality and engineering. John Paul’s Industry experience includes telecommunications, process controls, military avionics, consumer goods, and medical equipment design and manufacturing. He has been a successful senior quality officer implementing Lean Manufacturing and Six Sigma methods, including developing strategic sourcing partnerships that increase competitive advantage. One of the plants John Paul managed won the Shingo Prize for Manufacturing Excellence, based on the Toyota Production System (TPS).

Shai Moshe is a proven leader and visionary in the telepresence and unified communications space. As the VP of Collaboration Solutions Engineering at AVI-SPL, Shai brings his 12+ years of experience, where he has driven video collaboration from a “nice to have” to a “must have”. He develops and maintains successful and profitable manufacturer relationships, while being responsible for developing many successful engineering practices and possessing a keen eye for talent.

AVI-SPL London Serves Europe Video Conferencing Market

Written by James Shanks, managing director EMEA, AVI-SPL

With our recent expansion into London, AVI-SPL reaffirms its commitment to serving the European market with video conferencing solutions that connect individuals and teams around the world. AVI-SPL has been supporting international customers from our U.S. base of operations for many years. Today, our Video Managed Services team  supports over 6,000 video endpoints in 104 countries around the world.

One of the keys to a successful global project is consistency. That consistency leads to ease of user experience, which in turn leads to satisfaction with our work. We ensure the video collaboration experience  looks and feels the same, no matter which office or building you visit — whether you are in London, Paris, New York, Tokyo, Munich, San Paolo or Moscow. Because we operate on a global scale,  AVI-SPL allows for such continuity through design, implementation, project management and delivery to a uniform standard.

The importance of a VNOC in the U.K.

Each AVI-SPL Video Network Operations Center (VNOC) is the control center of our Video Managed Services offering. In each VNOC, certified technicians are on hand 24/7, monitoring customer environments, scheduling and launching video calls, and helping customers effectively utilize their investment in video communications technology. We now have three VNOC locations: two in the U.S. (Ohio and Pennsylvania) and our newest one in the U.K.

The addition of the VNOC in the U.K. provides us with the ability to provide in-region support for European-based customers who prefer a provider who’s more familiar with the European culture.

The significance of this new U.K. VNOC is that we can leverage our location to have in-region coverage during the business day with multilingual support. The addition of the VNOC in the U.K. provides us with some added flexibility in addition to the ability to provide in-region support for European-based customers who prefer a provider who’s more familiar with the European culture. Another significant benefit of the new U.K.-based VNOC is that it offers the majority of the languages spoken in EMEA (German, French, Spanish and Portuguese) as part of the services.


AVI-SPL Hospital Monitoring Solutions

Last month, I introduced you to AVI-SPL’s award-winning medical team. I also mentioned a few of the solutions we’ve produced to improve healthcare outcomes.

Today, we’re going to look at two of those solutions: Mommy’s Hear™ and Critical Area Monitoring solution (CAMS™).

Mommy’s Hear

Mommy’s Hear gives parents the ability to interact live with their babies via video while they are undergoing treatment in a Neonatal Intensive Care Unit (NICU). With Mommy’s Hear, Parents and other family members can remotely view and monitor their child’s progress using any personal computer or smart phone. This NICU monitoring system allows mothers and fathers  to speak to their children as well. Studies show the introduction of sounds like the mother’s voice reduces cardio-respiratory events common to premature infants and can aid in the child’s development while promoting bonding when parents can’t be at the hospital.

Critical Area Monitoring System™

The Critical Area Monitoring Solution (CAMS™) ensures the safety of patients from a centralized location. This is a networked-based, standalone IP video monitoring system that empowers healthcare providers to monitor patients and see that they receive the care they need.

The base system CAMS features a remote camera control station that supports dozens of HD static cameras whose images can be viewed in any combination on a 23-inch touch-screen display. In full-screen mode, the camera’s built-in microphone becomes active, providing one-way audio to the charge desk’s computer speakers. Inside the OR, an LED light on the camera informs occupants the room is being monitored. For privacy, these features can also be disabled.

Click the links to learn more about Mommy’s Hear and CAMS.  For any questions, call us at 866-559-8197 or fill out our contact form.

Webinar Recording: The Future of Video Communications, by Lifesize

AVI-SPL University Series logoThe recording of the webinar “A Look Into the Future of Video Communications,” is now available. Simon Dudley, video evangelist for Lifesize, looked at where video communications has been, its value to organizations and the latest LifeSize solutions that are making it easier to adopt.

Play the webinar: “A Look Into the Future of Video Communications.”