Category Video Collaboration

Using Collaboration Tools to Retain Customers

In its most recent contribution to No Jitter, AVI-SPL offers its insight into ways that collaboration solutions can improve the customer experience.

This article establishes the importance of the customer experience, and how companies are doing when it comes to meeting that goal. It then looks at the ways collaboration and related technology connect people quickly with the information they need. Such technology addressed includes:

  • Interactive displays
  • Video conferencing
  • Virtual reality

The post concludes by emphasizing the importance of managed services and their support of seamless, intuitive customer experiences.

Read “Using Collaboration Technology to Retain Customers” >

Webinar: Total Economic Impact of AVI-SPL’s Digital Workplace Solutions

During this event on Sept. 12, 2018 at 11 a.m. EST, guest speaker Jonathan Lipsitz of Forrester Consulting will discuss findings from a commissioned study conducted by Forrester Consulting on behalf of AVI-SPL of four companies and the measurable benefits they experienced working with AVI-SPL as their integrator and services provider. Those measured benefits include:

  • Productivity capture
  • Lower TCO
  • Greater meeting room use

Register for “The Total Economic Impact of AVI-SPL’s Digital Workplace Solutions” >

About the presenter
Jonathan Lipsitz is a consultant with Forrester’s Total Economic Impact™ (TEI) consulting practice. The TEI methodology focuses on measuring and communicating the value of IT and business decisions and solutions, as well as providing an ROI business case based on the costs, benefits, risk, and flexibility of investments.

Thanks for Attending the AVI-SPL TechXchange Events

This fall, AVI-SPL hosted five TechXchange events at locations in the U.S. and Canada. Our fall lineup visited Atlanta, Washington, D.C., Minneapolis, Calgary, and Denver. At each venue, guests learned from experts how space, design, technology, and people are coming together to define new and better work experiences. Each TechXchange was an all-day event, and included talks, a Q&A panel, and an expo featuring the latest AV and collaboration products from vendors like Biamp, Crestron, HARMAN, Milestone, Scansource, and many others.

We’ll be hosting a new slate of events in 2019. When our schedule is finalized, we’ll post it at the AVI-SPL events page.

Webinar: How Cisco Webex Teams Improves Workplace Collaboration

Teamwork isn’t just about meetings. It’s also about the ability to provide a more intuitive collaboration experience. Join AVI-SPL and Cisco on Wed., August 22 at 1 p.m. EST for the webinar “How Webex Teams Improves Workplace Collaboration.” Chris Hyslop of Cisco will explain how Cisco Webex Teams can enable customers to achieve their business outcomes by providing a superior experience that allows workers to collaborate more effectively.

You’ll learn how to have meaningful face-to-face connections with your teammates; work from anywhere, anytime, on any device; integrate with other workflow business tools to connect to the apps you use; and share files and content to be accessed anytime. And you’ll understand why Cisco Webex teams is the all-in-one space where you can message, create, share and get work done together.

Register for “How Webex Teams Improves Workplace Collaboration” >

Case Study: Shure Experience Center

One of the major features of Shure’s new office in the Chicago City Center is the Shure Experience Center, where guests can experience the company’s microphones in a variety of business collaboration spaces. This video case study includes interviews that look at AVI-SPL‘s successful integration of AV solutions like video conferencing and wireless content sharing into this hands-on environment for current and prospective customers.