Category Education

Improve Your Higher Ed Disaster Collaboration Plan

We recently looked at items you should consider when evaluating your disaster plans for your collaboration environment. Higher education faces unique needs and challenges in collaboration and requires some additional thought and consideration when evaluating your current response and planning for the future.

When evaluating your current response, consider such questions as:

  • Were technology hand-out programs (such as laptops) adequate to meet demand? Did students utilize the devices they were given? Were there any hardware limitations or requirements for some programs?
    • While Chromebooks or other mini-notebooks may meet very basic requirements, students whose programs demand CPU-intensive programs may find it impossible to complete their coursework without a better-equipped device.
  • Which community resources were engaged by students?
    • Did local libraries provide internet access outdoors? Did ISP’s provide free home access or free Wi-Fi locations?  Consider coalition-building with local resources (both near your college or university, and across your state) to learn about their abilities to offer services during disasters, and design collaboration solutions that can cope with these bottlenecks.
  • Were standard university emergency notification channels used during the crisis? How can we expand visibility to these notifications via collaboration elements, such as digital signage?
    • Ensure your emergency notification system is set up to push content into your digital signage.

Accessibility for All

Each student comes to higher education with a unique background, needs, and goals. While many students are lucky enough to be able to move to a fully remote experience without much hassle, others face serious challenges in continuing their education. It is crucial that collaboration technology and resources be made available and utilized in ways that enable these students to continue their educations. 

ADA compliance should be more than a checkbox that is met with each project. Meet with your campus office of accessibility services to learn more about the unique needs and challenges that were met, and those that were not, during the recent crisis. Ensure features that are even more important as classes move remotely, such as captioning, are more than adequate for students to continue their education.

Tech developed for ADA compliance can be re-purposed to meet social distancing guidelines. Assisted listening systems can be re-purposed to meet current social distancing needs.  Rather than voice lift systems that could be complicated and expensive to retrofit to large spaces, products like the Biamp CrowdMics, Listen Tech’s ListenEVERYWHERE, and Williams Sound’s WaveCAST enable students to receive audio and communicate back to instructors and their classmates with questions. These systems are simple to deploy while utilizing a participant’s own devices – protecting them and simplifying your sanitizing requirements.

In many areas, broadband speed and cellular signal can be dramatically limited – if available at all.  Video streaming and conferencing can consume large amounts of bandwidth, making it impossible for students to participate fully. Consider making videos downloadable, and provide audio-only options, enabling students who may only be able to access the internet on a sporadic or limited basis the ability to receive material. 

Hybrids, Everywhere

While instructors scrambled to meet the challenge of quickly transitioning classes from in-person formats to online, courses for 2020/2021 are being developed with the understanding that a quick pivot back to fully remote courses may be necessary. 

While strategies vary as far as whether classes will be fully remote and led from a classroom or a home office, held in person in a socially-distanced manner or broadcast to classrooms on campus, it’s important to ensure your networks are ready for this traffic. While the Spring 2020 semester often relied on from-home recordings, hybrid models will bring new demands. 

With instructors back in classrooms, the recorded video may be of higher quality – and requiring more processing power and bandwidth – than those recorded from home. Comparing previous utilization of lecture capture and the amount of time for videos to be prepared with forecasted 100% utilization will enable you to provide realistic guidelines to instructors.

Streaming video can utilize a large amount of bandwidth. Look for options on your content platform to downscale simple videos of lectures to ensure you are not taxing your networks unnecessarily. Additional WAP’s (such as the Luxul XAP-810) may be required in areas with a heavy student presence. With students and parents already wary of online learning, sufficient bandwidth may be one of the easiest ways to ease the challenges of the Fall 2020 semester.

Define a Pivot Plan

While no one is looking forward to a second round of lockdowns and quarantines, it is crucial to be prepared to move back to fully online status within 24 hours.  Where businesses strive to maintain business continuity, higher education needs to maintain educational continuity while also maintaining channels of communication to anxious students, parents, and wider community.

Create a plan for utilizing existing tech, such as your digital signage platforms, to distribute information quickly and widely. AVI-SPL can work with you to develop a comprehensive digital signage strategy, ensuring your investment distributes information effectively. Your digital signage platform should tie in your emergency notification system, allowing emergency status information to be distributed quickly and widely.

Don’t Forget Your Standards

Many colleges and universities are currently scrambling to complete their usual summer technology upgrades while also equipping new spaces with video conferencing and content-sharing capabilities to aid in social distancing. While equipment can be in short supply, it’s important to ensure your dollars are still invested in ways that will be productive and compliant with your existing standards. 

Existing standards may need to be flexed, but they should not be completely abandoned. AVI-SPL is available as your trusted advisor to provide consulting and engineering teams to assist you in selecting equipment that is both available, high quality, and will be compatible with campus technology standards.

High quality is one of the most important aspects of online learning.  Poor video quality will contribute to the student impression that distance learning is lower quality (and thus, not of the quality deserving of their tuition). Maintaining the classroom-like experience will positively impact student satisfaction.

AVI-SPL has partnered with several manufacturers to design high quality, turn-key systems that can quickly be deployed anywhere around campus.  The All In One Classroom Bundle provides high quality from Newline Interactive’s display, Logitech’s MeetUp, and Bose speakers.  Without permanent installation, this bundle allows any space to be used for distance learning while being re-configurable to meet future needs post-crisis.

Use Your Community

While we can’t come together in person this summer, there are many virtual resources that will help you learn from colleagues about ideas that have been proven to work – and some that have been proven not to work. The Higher Education Technology Managers Alliance will be presenting their all-virtual (and free!) Technology Conference 2020 from June 8-10. This conference will include a variety of expert panels and sessions to exchange ideas with colleagues from a wide variety of geographic, socioeconomic, and institutional backgrounds.

This is also a great time to work on your own knowledge, utilizing free manufacturer trainings such as those from Crestron, Extron, Biamp, Shure, and more.

As always, your AVI-SPL team will be here to provide any support and products you may need to meet your developing requirements. If you run into a challenge, just contact us.

CARES Act Funding for Online Learning Solutions

Schools all over the world are scrambling to reopen this fall and will likely provide at least some virtual classes. Did you know that The CARES Act: Higher Education Emergency Relief Fund—Institutional Portion assists with any significant change in the delivery of instruction and allocates funds for distance learning projects? Funding may cover upgrading audio visual and online learning equipment to deliver virtual classes, interactive on-site sessions, or both.

Specifically, The CARES Act states, “Institutions may use the funds for Recipient’s Institutional Costs to purchase equipment or software, pay for online licensing fees, or pay for internet service to enable students to transition to distance learning as such costs are associated with a significant change in the delivery of instruction due to the coronavirus.” (1) There is also dedicated funding for the Higher Education Emergency Relief Fund—Minority Institutions Program and other special school populations. (2)

Which schools qualify for CARES Act Funds?

Institutions that entered into the Funding Certification and Agreement for Emergency Financial Aid Grants to Students under the CARES Act may receive funds for Recipient’s Institutional Costs. Visit this page to see if your school has allocated CARES Act funds.

AVI-SPL Online Learning Solutions

Through our network of suppliers, we developed ideas to help schools like yours prepare for the fall semester and beyond. No matter if you have standardized on Zoom, MS Teams, or other collaboration technology, we can help you deliver a positive student experience in the classroom, online, or design a hybrid solution for both options. Learn more about:

Barco weConnect Interactive Virtual Classroom

  • Teacher-friendly interface for classroom instruction while students learn and engage remotely.
  • Quickly deployable and no apps or extra configurations required for students.
  • Multiple built-in cameras allow students to customize their learning views while teachers engage with real-size views of students and large attendance capacity.

Newline All-in-One Classroom

  • Quickly pivot from face-to-face instruction to distance learning while instructors remain in the classroom.
  • Customizable product bundles are suited for every learning environment at a competitive price point.
  • Deliver highly interactive solutions, particularly for virtual labs.

SMART Podium and Interactive Pen Display

  • Ability to deliver lessons from anywhere and connect students in live remote learning sessions on 24” screens.
  • With a simple computer connection, instructors can present and use the interactive pen to add notes or illustrations on the touchscreen.
  • Podium comes with SMART ink™ and SMART Learning Suite, including SMART Notebook® or SMART Meeting Pro® software.

Panopto Lecture Capture

  • Integrates with all major learning management systems, and offers comprehensive recording tools, simple deployment, and top-rated support.
  • Flexible recording and uploading tools let teachers create video lessons anytime and anywhere.
  • Offers personalized learning experiences for students, including inside-video search and variable speed playback.

Helpful CARES Act links

For more information on the CARES act, and how to request funds, visit these helpful links.

The AVI-SPL team is here to help you deliver digital classes and interactive learning solutions. Contact us now or call your local office.

Higher Ed Collaboration Tech: Positive Effects of the COVID-19 Response

Now that educators and students have worked from home for a few months, the focus is shifting to planning for summer and fall semesters. Some colleges like Boston, Purdue, and Brown Universities, discussed plans to carefully reopen this fall, while others have delayed welcoming students back to campus until 2021. Many organizations are also taking a “wait and see” approach until at least June 2020 before choosing a back-to-campus date.

Regardless of the opening date, social distancing and full-time online learning will be long-term, if not permanent, solutions that began as responses to COVID-19. After making the best of a sudden, fully-remote learning experience, administrators can now reassess their digital classroom needs. You can evaluate technology for continued use to deliver effective online education. Here’s a look at how new and upgraded collaboration solutions launched during the COVID-19 response can produce positive long-term effects.

Summer bridging

Schools and students that had a learning curve, or still need to deliver interactive classes such as labs, may need to play catch-up. The summer semester could be used to bridge this gap to prepare students for the fall semester. Educators may return to campus over the summer months, using collaboration technology solutions such as lecture capture carts to deliver digital classes to remote students. Helping online learners stay current with coursework can help retain students into the fall semester. 

Remote collaboration solutions move on campus

The time spent learning to use new collaboration software at home can produce a return when your students are back on campus as well. Implemented solutions such as Microsoft Teams can:

  • Augment in-person classes by facilitating communication, group projects, and class assignments
  • Increase student participation beyond classroom hours
  • Save time for teachers and students with online delivery of assignments, class notes, and research papers
  • Allow students to work together anytime, anywhere, even when social distancing requirements keep them from gathering in groups

Here’s a video that shares Microsoft Teams best practices for educators:

Upgraded Collaboration Tech Cleaning and Sanitizing Processes

COVID-19 made us aware of how much we touch things like our phones, remote controls, and touch screens. Part of the pandemic response was for everyone to upgrade their cleaning habits. Deep cleaning and sanitizing routines should extend to shared collaboration tech in classrooms and conference spaces too. Check out detailed cleaning tips from AVI-SPL and device manufacturers in this blog.

Communicating your new cleaning regimen to new and returning students can help them feel more at ease when visiting or moving into dorms.

Enhance Existing Online Learning Programs

Many schools offered online learning programs before COVID-19. Lessons learned from suddenly delivering every class online can be used to enhance legacy virtual programs. Several solutions and apps may have been used to deliver courses immediately. Take the time now to review feedback from educators and students.

Discuss what worked well, and which solutions posed the most challenges. Create a list of technology best practices and roll them out across your online learning curriculum.

Boost fiscal recovery

COVID-19’s financial toll on higher ed organizations is estimated in millions of dollars per school. Consider that leveraging collaboration tech to offer additional virtual classes could play a role in colleges’ economic recovery. If your school hasn’t explored offering full-time online degree programs, consider doing it now. Online classes expand enrollment options for more students since:

  • Geography is no longer a barrier to attend classes
  • Online learning is often a more affordable option than living on campus
  • Virtual courses offer scheduling flexibility, which helps working students, and those with families, attend more classes

Accept international students now

International students can benefit from your virtual classrooms too. Students traveling from abroad to move on campuses this fall could face challenges if embassies and consulates remain closed for an extended period, or your school will not reopen this year.

Instead of losing these students and tuition revenue, open your virtual classrooms as a temporary solution. Online courses could bridge the gap between the start of the semester, and the point when students from other countries can safely join school populations.

Next Steps

While the financial toll is extensive, and students lost the intimate experience of living and attending classes on campus, online learning solutions have allowed colleges to deliver quality education during these unprecedented times. Leverage the investment your school made in online learning. Review ongoing virtual classroom opportunities to drive additional enrollment and revenue now.

Don’t forget, the AVI-SPL team is here to help if you need assistance evaluating or upgrading your online learning collaboration tech. Contact us online or call your local office.

Webinar Recording: How to Manage Your Classroom or Conference Room Technology

Whether you’re in a corporate conference room or a higher education classroom, it can be a challenge to manage different devices in one room as efficiently as possible while also maximizing the potential of the source and display content.

We’ll try to help you solve these challenges during this AVI-SPL/Harman webinar, “How to Manage Your Classroom or Conference Room Technology.”  Our host and panelists discuss:

  • The technology you need inside and outside the classroom to support remote work
  • The necessary ingredients to an exceptional video conferencing experience
  • How to tie together collaboration systems for a seamless experience that’s easy to manage
  • Use cases for different kinds of switches that transfer content

Stephen Bogart of Harman and Laurie Berg of AVI-SPL will walk you through technologies that aid in the conference room, including AMX Acendo Vibe, AMX DVX 4K60 presentation switcher, and AVI-SPL Symphony. The presenters also answer questions about the future of remote work and huddle rooms, and the difference between Symphony and other monitoring solutions.

Get the recording for “How to Manage Your Classroom or Conference Room Technology” >

Online Learning Update With Jay Bosch: COVID-19 and Beyond

AVI-SPL wants to help your teams stay connected and productive during this difficult time as most of us are working, teaching, and learning from home. Our Together We Can online learning series offers helpful ideas and resources. Below is this week’s edition. Read all Together We Can posts.

This week in our Together We Can online learning series, AVI-SPL’s Jay Bosch shares feedback from educators on coping with a full-time virtual class schedule due to the COVID-19 pandemic. Bosch explores how organizations deliver online learning now, common challenges, and future classroom design trends. 

During my interview with Bosch, he covered how teachers are working from home and how they have adjusted to using virtual classroom tools. Our conversation also touched on digital classes extending into summer sessions and the fall semester for some organizations.

Additionally, digital learning and online collaboration may become a permanent part of delivering an interactive student experience. It’s possible that the online learning expertise gained during the pandemic may influence the design of the classroom of the future. 

Online Learning Trends With Jay Bosch

Class of 2020 Virtual Commencement

Insights include Bosch’s thoughts on what commencement could look like for the class of 2020. Some colleges are postponing ceremonies, while others are looking to deliver a memorable experience through virtual commencement ceremonies. For schools that don’t have in-house staff to set up and provide a live streaming commencement broadcast, AVI-SPL’s video production arm VideoLink is ready to help.

Virtual 2020 summer sessions

Jay explores possible summer session trends where teachers will return to campus, but still deliver digital classes to remote students. He talked about AVI-SPL’s lecture capture carts, a bundled solution designed to be shipped and installed quickly. 

AVI-SPL lecture capture carts provide schools and universities with an easy-to-use lecture capture system. This technology enables you to record, share, and manage all your video content for classes through your existing lecture capture software, which integrates seamlessly with popular Learning Management Systems.

Online learning beyond COVID-19

Bosch noted that at some schools, administrators are discussing extending their digital class curriculum into the fall semester, or even building permanent classrooms designed to host virtual classes. Solutions like Barco’s weConnect Virtual Classrooms include interactive whiteboards and large video walls that display each student. Using the video wall, teachers can see when students raise their hands and maintain personal connections while delivering classes online. 

Until next week, check our Together We Can online learning page for more resources and weekly updates.

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