Category AVI-SPL

Q&A With Ericka Shumpert, Winner of AVIXA Women’s Council Award

Ericka Shumpert leads AVI-SPL’s participation in events like trade shows and conferences, and organizes many of our own educational/networking public events. She’s also an active member in the AVIXA’s Women’s Council, which recognized Shumpert with its Ultimate Team Player award at InfoComm 2019. In the Q&A below, Shumpert talks about the win and the valuable mission of the Women’s Council.

Q: When did you join the AVIXA Women’s Council?

Shumpert: I’ve been a member for over two years, since it was known as the Women of InfoComm. I attended my first session at ISE [Integrated Systems Europe), and then Coleen Sterns Leith and I started the Tampa chapter, which we continue to co-chair.

Q: When did you find out you were being recognized for your contributions to the council?

Shumpert: I knew I had been nominated, but I didn’t know I won until the Women’s Council breakfast on Thursday, when they showed my photo on the presentation display.

Q: What were your first thoughts?

Shumpert: I was shocked and honored. It helps that people at AVI-SPL voted. We have a large group representing the Tampa chapter.

Q: Talk about the mission of the Women’s Council and how the Tampa group supports that.

Shumpert: The purpose is to empower women in the AV industry. At the Tampa chapter, we do this by hosting tech tours, networking events, and activities where we give back to the community through events like Dress for Success and a Metropolitan Ministries program called Inside the Box.  For our chapter’s events, Coleen and I handle all of the logistics like venue coordination and agenda creation.

Q: Do you think your win will affect your work on the council?

Shumpert: My attitude of being part of a team doesn’t change, because we accomplish more as a team than as individuals. 

Q: What about the council made you want to join?

Shumpert: I believe so strongly in the women’s council and things we’re trying to accomplish. We’re on a mission to increase awareness and education and help women in the industry. And that’s easy to do because of the team working together.

Q: What’s it like working with the Tampa chapter?

Shumpert: We learn from others’ experiences. Coleen is a great co-chair and has a very active role in AVIXA. Other women in the group, like Heather Callaway from APG Electric, are great mentors. Sherri Beck, AVI-SPL’s director of learning and development, is on the committee, so we’re growing the group and involving our manufacturing partners.

Q: On the topic of growth — how has the group changed or improved since you joined?

Shumpert: Our group has grown from 15 members to over 100. We recently surveyed our members and asked, “What do you need from us?” We want to reach their goals, like hosting tech tours and offering specific training. That shows the group is dedicated to what it’s intended to be – helping women in the industry. 

Show Us Your Collaborative Work Space on National Selfie Day

Friday, June 21, is National Selfie Day. Which probably means it’s a day like any other for people who love (or live) to share on social media. But whether you’re a novice at the self portrait or a seasoned expert, we have a special request.

AVI-SPL is taking part in this unofficial holiday by asking its clients, offices, and LinkedIn and Twitter followers to share their favorite collaborative work spaces and tag them #NationalSelfieDay. To give you some guidance on what we’re looking for, AVI-SPL’s Marketing team has shared its enthusiastic contribution.

As we receive photos, I’ll upload them into a gallery in this post, so check back over the next few days for more images — and possibly some inspiration for your organization. 

AVI-SPL specializes in being a digital services provider to organizations around the world — which means we provide them with the collaboration technology that helps team members share knowledge, brainstorm, and drive better business outcomes. We work with our customers to define what collaboration looks like to their organization. And over the next few days, we hope to see examples of where that collaboration takes place for you.

Share your images to our Twitter or LinkedIn accounts. 

How AI and AVI-SPL Are Improving the Workplace

As I read the new AVI-SPL tech brief, “How AI Will Make Collaboration Experts of Us All,” l saw parallels between the benefits of artificial intelligence (AI) in the workplace and what AVI-SPL delivers to its clients through services that range from consultation to design to integration and support. 

That paper combines research with the insights of AVI-SPL’s Customer Advisory Board (or CAB). This CAB of large enterprises (including Fortune 500 companies), looks at the ways AI is being applied in the workplace to improve the processes associated with meetings and collaboration. The tech brief gives a good overview of issues like:

  • In-meeting productivity
  • Security risks
  • Virtual digital assistance
  • Project management
  • Resource allocation

Using AI to Improve Operations

The issue of meeting support has its own list of opportunities for AI systems to improve efficiency and accuracy while maintaining quality. Opportunities include: 

  • Schedule meetings
  • Room set-up
  • Take notes; suggest resources that help with meeting objectives
  • Report on the project progress
  • Track projects and assign deadlines and tasks to help with their completion
  • In-meeting technical support (instead of calling a help desk). The system can rout the issue to a technician if necessary.

Beyond collaboration, AI systems take information and learn from it to make decisions that align with a desired outcome or set of outcomes across departments and uses cases:  For example: 

  • Human resources
    • Recruiting, onboarding and training
    • Answer employee questions
  • Customer service
    • Analyzing customer sentiment and making recommendations 
  • Marketing and sales
    • Improving customer resource management, like finding specific types of customers
  • Education
    • Help teachers adjust their approach to the learning styles of individual students
  • Healthcare
    • Recommend treatment options

AI may also recommend cross-departmental collaboration opportunities, fix equipment failures, predict when downtime is likely to occur and take steps to mitigate its impact.

AVI-SPL Simplifies the Workplace

Similarly, AVI-SPL improves the workplace by freeing up its people to do more of what they’re good at so they and their organizations can grow and succeed. People across different departments don’t have to be experts in meeting-room technology to collaborate with one another. IT doesn’t have to devote its resources to being AV help desk assistants. And companies don’t have to go it alone in keeping up with the latest technology solutions.

As I’ve learned over the course of nine years with the company, our client projects are guided by a long-term view, one that seeks to understand how new solutions will affect an organization’s network and infrastructure, how the company sees itself changing, and how its market may change. In the discovery process with the client, AVI-SPL listens to their needs and begins a conversation about how to think strategically about implementing AV, video collaboration and UCC solutions. Along the way, account managers, technicians and engineers share the knowledge that answers many client questions, including:

The Customer Advisory Board developed from AVI-SPL’s need to understand the issues facing today’s companies so that it can continue to be a partner that delivers high value. The role of AI in the workplace is one of those challenges. By understanding the role artificial intelligence plays and will play in a customer’s environment, AVI-SPL continues to develop technical skills and thought leadership in this area. Wherever AI may be relevant to a company’s growth, that knowledge gives AVI-SPL the ability to present a high-level strategy that leads to digital workplace transformation.

Read “Why AI Will Make Collaboration Experts of Us All” >

AVI-SPL Symphony a Finalist for SCN Award

AVI-SPL Symphony is a finalist for the SCN Installation Awards’ Most Innovative IoT Product. It is now up to you to vote for the winner.

Symphony is the managed services platform that automates the scheduling, launching, management, and experience of your meetings. It gives you global control of your AV and UC estate from a web-based portal. Symphony also provides custom reports that share valuable information like room usage, quality of experience and device status, all of which your team can use to determine ROI and meet business objectives.

Vote for Symphony

Please take a moment to vote now for Symphony. The category is the sixth question in the online form. You do not have to vote in every category.

Thank you for your time and your vote for Symphony!

VOTE NOW

Winners will be announced at InfoComm 2019.

Engage Your Staff and Guests With the MultiTaction Board

At InfoComm 2019, AVI-SPL will use a MultiTaction interactive video wall to share the story of digital workplace transformation. By touching images on the display wall, our staff will bring up content that explains how digital workplace transformation helps organizations improve their business outcomes.

MultiTaction creates interactive digital displays that people use to explore content — such as training materials or company information — and to collaborate in real time. For example, your staff can use the MT Canvus software to share and annotate content in real time among participants at different locations. Your company may use this and other MultiTaction solutions  to:

  • Improve collaboration in the boardroom and other meeting spaces
  • Draw more traffic to your trade show booth
  • Train staff 
  • Create interactive experiences in museums and lobbies. Visitors to the Australian War Memorial use a MultiTaction iWall to access oral and visual records, and engage with data, art, and other cultural works.

See AVI-SPL and MultiTaction at InfoComm 2019

AVI-SPL used the MultiTaction iWall to great success earlier this year at ISE 2019, and we’ll be using it again at InfoComm 2019, InfoComm is North America’s biggest AV show and will be held at the Orange County Convention Center in Orlando from June 8 to June 14. Stop by AVI-SPL booth 3852 to see the MultiTaction board in action and learn how we can help your organization improve its operations by being more agile and collaborative.