Category AV Everywhere

How to Calculate the Value of Your Digital Workplace Solutions

Just about any significant expenditure you make in business needs to be justified with an estimated return on investment (ROI). Because AVI-SPL provides the digital services that are designed to improve how your business operates, we’ve created a calculator that you can use to figure out the financial value of digital workplace solutions.

Our new productivity calculator will factor in your company’s information and show the benefits of solutions that improve the employee experience and productivity in the workplace.

Forrester Consulting’s “Total Economic Impact of AVI-SPL’s Digital Workplace Solutions” shows the kind of value you can get from improving your collaboration solutions and outsourcing their support to AVI-SPL. Based on a three-year model, the study showed a meeting productivity increase worth $11.9 million. Other findings from the report, which aggregated four different AVI-SPL customers into a composite company, found:

  • 14.3% net reduction in total cost of ownership of digital meeting solutions 
  • 20% increase in meeting-room utilization
  • $1.5M in savings on management and support costs

To estimate your savings, go to this landing page to access the calculator. Once you’ve downloaded the spreadsheet, you can enter information like:

  • The number of meeting rooms in your company
  • How many rooms will be equipped with video conferencing systems
  • Hourly cost of your full-time employees
  • Cost per square foot of meeting spaces

Take a few minutes to gather the info needed and a few seconds to enter it into the spreadsheet. Our calculator will then determine the value delivered by higher meeting-room utilization, improved staff productivity, and AVI-SPL’s managed services. And you’ll have the ROI numbers that clear the path for digital workplace transformation that improves the culture, productivity and efficiency of your business.

Download the AVI-SPL Digital Workplace Solutions ROI Calculator >

Five Ways Displays Help Students Join the Workforce

Read AVI-SPL’s eBook “From Sim Labs to Huddle Spaces” to find out how to attract more students to your school with interactive displays and stand out in a competitive market. Providing modern technology like simulation labs and huddle spaces can also encourage alumni to support your organization after graduation.

To give but one example, technologies like augmented and virtual reality are expanding the opportunity for immersive experiences. Interactive displays are helping deliver those experiences in spaces that benefit learners who are making discoveries on their own, and those who are collaborating and solving challenges as a group.

This eBook, made with insight from NEC, shares five ways your school can use technology to help students enter the workforce. It also explains how interactive displays support workforce readiness by helping students build communities, drive research and innovation, support collaborative learning, and more.

Fill out the form to download “From Sim Labs to Huddle Spaces: 5 Ways Interactive Displays Help Students Join the Workforce” >

The Role of Workplace Intelligence in Today’s Business

Organizations are on track for success when they see workplace intelligence from two related perspectives: 1) as information that shapes the individual’s ability to take the actions that achieve business goals; 2) as information that shapes a company’s approach to achieving business outcomes.

“When AVI-SPL talks about workplace intelligence with companies, we focus on the data that predicts user needs for routine tasks in meetings, particularly where collaboration is involved,” says Tim Riek, SVP of services for AVI-SPL. “Typically we’ll have conversations about issues like what functions should engage when they enter the room and how to make this process consistent across all their meeting spaces.

The intelligent workplace empowers people to work smarter rather than longer or harder. For businesses in any industry, this approach reduces the cost of wasted effort and inefficiency. At the AVI-SPL stand at ISE 2020, which is the world’s largest AV and systems integration show, guests representing businesses like yours will talk to our collaboration experts about their approach to designing a workplace that optimizes for the user experience.

“We want employees to be agile and efficient,” says Riek. “The solutions that support that agility will attract and keep the talent that drives a company’s success.”

Workplace intelligence is also the information that arises from the ways employees are using their collaboration spaces and room devices – and how often. Companies can use that information to predict user needs for routine tasks, technology needs for meetings and collaboration, and work space needs for organizations and businesses.

Consider both perspectives and we see that workplace intelligence:

  • Springs from actionable business intelligence gleaned from rich technology and space utilization analytics
  • Gives back crucial resources, like time to employees (work smarter rather than longer or harder), and wasted costs to the business bottom line
  • Improves the effectiveness of workforce and the efficiency or agility of the business
  • Understands and optimizes user experience
  • Makes a healthier, more successful business

At ISE 2020, which runs from February 11-14, AVI-SPL is going to help its guests understand workplace intelligence, including its importance and how to gain its benefits. Guests at ISE will see how the AVI-SPL Symphony application offers a window into ROI through workplace data like space and device utilization analytics.

“Symphony delivers workplace intelligence by which companies can assess the value of their investment in their collaboration solutions and spaces,” says Riek. “Combine that with our services and support, and we can help them reach their business outcomes.”

If you’ll be attending ISE 2020, visit AVI-SPL at stand 11-C155.

If you want to know more about how AVI-SPL can deliver the workplace intelligence you need to work smarter, contact us.

Why You Need Actionable Business Intelligence to Develop Your Workplace Strategy

When you’re developing a workplace technology strategy these days, you have a million aspects to consider:

  • Is the technology accessible to the entire workforce across generational, geographic, and cultural boundaries?
  • Is it easy to use, intuitive, and sophisticated – but not intimidating?
  • Does it provide instant, usable data (not just a flood for the sake of data)?

You have a variety of methods available to figure out this strategy: Survey your population and hope you asked the right questions and that it gets completed accurately; stake out your conference rooms and record what goes on for a month; find a consultant who may or may not be versed in your particular needs.AVI-SPL Symphony Analytics screenshot

Business technology investments are too important to just throw up your hands and settle for a solution that may not meet the needs of your team.  We’ve designed AVI-SPL Symphony to provide the type of data that you need, the actionable business intelligence that will make a real difference in how you design, deploy, and manage your collaboration environment.

Actionable business intelligence – what Symphony provides – enables evidence-based decision making that translates into effective communication, collaboration, and unlocks real business value.  It’s not a single report or a bunch of statistics: It’s a daily observance of what works, what doesn’t, and what engages your workforce. This long-term data allows you to track the changes in employee behavior with experimental equipment, see which manufacturer’s equipment is preferred (and which causes the most trouble), and determine the load that collaboration is placing on your larger network.

Employee preferences depend a lot on your workforce composition – age, gender, and location, among other factors.  Often, the preferences in one locality don’t extend to others, leaving you with the possibility of supporting multiple types of equipment or standardizing on technology that leaves some users out.  With Symphony’s analytics you can find those few items everyone agrees on and utilize them as the basis for building a collaboration solution that meets end user preferences and provides you with standards for the corporate environment.

Root cause analysis is invaluable for a variety of different applications for both your IT team and your AV team.  Are jitter or poor performance caused by network issues or bad design choices?  Is the network functioning, but your AV or UCC are configured incorrectly?  Is your network great, but suboptimal equipment choices in your AV are causing a poor user experience?  Without finding the real cause of any issue or set of issues, countless hours and dollars can be spent without improving the quality.  Actionable business intelligence ensures that you can narrow in on the root cause of an issue, spending less time and resources spinning your wheels.

Symphony isn’t just a tool in your toolbox – it is a complete solution to the challenge of excellent user experiences with collaboration technologies.  Actionable business intelligence gleaned from the deployment of Symphony on your networks will enable you to spend less time and effort while still receiving a better end user experience. 

Contact us for a demo today. You can also demo these features at ISE 2020 at AVI-SPL booth 11-C155.

7 Tips for Successful Workplace Meetings in 2020

A new year presents the motivation for resolutions that we hope will improve our lives. Since so much of our time is devoted to our careers, I’m going to focus on a strategy that can lead to a better workplace experience and business success in 2020.

During a 2019 AVI-SPL webinar, Lieven Bertier of Barco explained the ingredients to a perfect workplace meeting and how collaboration technology supports these meetings. Bertier is the director of go-to-market strategy and services for Barco’s meeting experience business.

He noted that Barco’s own research indicates millennials and Gen Z will make up 59% of the workforce this year (a figure not too far off from the 50% figure I found in this source). This matters because they are natural collaborators who embrace digital technology. As I frequently mention in this blog, companies that want to attract and keep the best talent need to give them the tools to succeed.

During the webinar, Bertier touched on stats and findings that illustrate the connection between meetings and meeting-room technology, including:  

  • 30% of organizations in 2020 will find their greatest competitive asset in their workforce’s ability to creatively use digital technologies.
  • 72% of employees say their companies need to invest in better meeting technology (most say it needs to be intuitive and plug-and-play).
  • Most millennials (78%) and everyone else (75%) want a fixed place for their meetings.

That last point should matter to anyone involved in business, because millennials are already the largest segment of the U.S. workforce. (As an aside, be skeptical about reports that claim millennials will make up 75% of the workforce in 2025. Recent research shows that’s an inflated number that keeps getting circulated without fact-checking.)

But of all the statistics that Bertier shared, the number that struck me and inspired this post is this one: 51% of employees attend meetings that they say are irrelevant to them

Let’s give this the context Bertier provided: The average meeting length in the U.S. is 48 minutes. So if you attend 10 meetings a week, that accounts for a full day of work each week. No one who cares about their career and responsibilities wants to be part of a day’s worth of being unproductive. Now consider that there are about 3 billion meetings in the U.S. every year and that the Fortune 500 wastes $75 million a year on meetings. As Bertier notes, it’s no wonder that nearly 60% of employees think meetings should be shorter.

Meetings Aren’t the Problem

The problem is poorly conceived meetings. Meetings should be where people formulate their strategy and tactics, brainstorm ideas, make decisions, work with one another, and make progress on their shared projects. Where time is at a premium, meetings can’t be interrupted by digressions, small talk, and technology that hinders rather than helps. With that in mind, here are Bertier’s list of seven tips for better meetings:

    1. Add the technology and rooms that will empower people to have better, more productive meetings.
      • So what does better technology look like? It’s simple and intuitive. That means it works at the touch of a button, is wireless, compatible with any device, and is easy to set up. 
    2. Reduce the number of meetings. Don’t mistake this for less collaboration. Empowered by meeting spaces with collaboration technology, you may find your employees getting together frequently in quick huddles to review plans of action, answer lingering questions, and map out strategies.
    3. Assign clear roles and responsibilities: A meeting that has a chairperson, note taker, facilitator, and timekeeper can keep it focused and productive.
    4. No interruptions or distractions. Most participants are offended by someone who uses a phone or computer during a meeting. This can be impractical to eliminate, since we rely on our personal devices to take notes and contribute to the discussion. It may be better to encourage attendees to use their devices only for purposes related to the task at hand.
    5. Use multimedia. 72% of survey respondents feel more engaged with multimedia presentations.
    6. Embrace huddle spaces. Huddle spaces with ready-to-use collaboration technology benefit those who want to work together in small groups and do so at a moment’s notice.
    7. Aim for the 17-minute meeting. In countries around the world, most employees want their meetings to be shorter. By setting a time limit on meetings, you encourage organizers and participants to focus on the agenda.

With these tips in mind, you have a good foundation from which to empower staff with the type of meetings that improve productivity, reduce stress, and create a collaborative environment that leads to better business outcomes. For help with putting these recommendations into action, work with a services provider who has deep experience in workplace collaboration. AVI-SPL has that experience, so reach out with your questions and requests.