Category AV Everywhere

The Four S’s Are Your Keys to Collaboration Success

You want your workplace to be more than a building where people are obliged to meet for at least eight hours a day. It should be a home where teams can share and build upon ideas that help your company grow. To create the spaces that inspire your workers, AVI-SPL follows the “four S’s”: simple, standardized, scalable and serviceable. Each of these guidelines work together to form the workspaces that help meet your organization’s desired outcomes. Below, we look at what each of these principles means, why they matter, and how they work together.

Simple, Standardized, Scalable, and Serviceable

Simple — Are you going to use a conference room where the technology is an obstacle course of complexity, unreliability, and frustration? If you’re inclined to use a collaboration space, you want to work with colleagues on a project, not wonder why you can’t get the interactive display to sync to your device.

To apply simplicity to a space doesn’t mean you’ve limited its capabilities. Rather, you’ve removed the complex barriers to using and benefiting from those capabilities. This is usually the meaning when you hear someone describe a technology system as “frictionless.” Starting a meeting is streamlined, so that you can quickly start the display, audio, video, presentation, and get the purpose of the meeting underway.

Standardized — Regardless of where you’re working from, the technology experience needs to be the same among similar rooms in all locations. An employee that knows how to use a collaboration room in his or her home office should be able to do the same in another regional office. Applying standards and best practices makes the experience simple for the end user. Some of our clients have room standards that AVI-SPL must deliver reliably and in a way that allows their organizations to grow.

If you’ve yet to settle upon standards, AVI-SPL can help develop and provide them through its Rapid Rooms and Smart Spaces. These are collaboration spaces of various types that have been preconfigured with essential collaboration tools for various group sizes.

Your regional requirements may mean substituting one solution for another based on product availability. AVI-SPL lets customers know how their budgets may fluctuate based on those regional preferences. Because we are aware of differences within the same company, our designers, programmers and integrators ensure that your room functionality is consistent across locations.

Scalable — A scalable set of solutions are easily repeatable from office to office. By keeping room solutions simple and standardized, we can quickly deploy your rooms so that your regional locations stay connected. As your company grows and adds more collaboration spaces and solutions, so does AVI-SPL’s support of those solutions and your user experience through our managed services.

Serviceable — AVI-SPL considers serviceability as a design element when developing standards for your rooms and technology systems. That’s because spaces that are easy to use should also be easy to support. We assess the network topology where the solutions are being deployed so that the IT stakeholders can deliver and support the solutions on a consistent basis.

Serviceability means IT and/or  your managed services provider can proactively resolve issues and acquire the analytics that provide business insights, like how often your collaboration spaces are being used, the quality of the experience, and the number of service tickets that were generated in a particular time frame. From the data analysis of those standardized rooms, your organization continues to adjust its standards and conference rooms, and improve the user experience.

We find that customers are demanding actionable business intelligence about their collaboration solutions. They want to know if their technology systems are delivering ROI by improving productivity and if they need to reconfigure their collaboration spaces. AVI-SPL’s Symphony managed services platform provides the analytics to let you know whether your systems are delivering their intended value.

Work With the Experts in the Collaborative Workplace Experience

By following the four S’s, AVI-SPL creates meaningful spaces and better workplace experiences. Contact AVI-SPL and let us know where we can help improve the business outcomes for your organization.  

Q&A on Flexible Workplaces and the Future of Work

On May 2, Dusty Duistermars will be the keynote speaker at AVI-SPL’s TechSpark event in Atlanta. During this evening event, attendees will learn from digital workplace experts and technology providers about how they can shift their organizations toward the future of work. Duistermars is the senior vice president of digital solutions for JLL, which specializes in professional services in real estate. In the Q&A below, I spoke with Duistermars about changes in the workplace: what’s driving those changes and how companies can adapt. He’ll address these and related topics at his keynote talk in Atlanta’s Ponce City Market.

Interview With Dusty Duistermars

Q: What is the flexible workplace and what makes it so attractive?
Duistermars: Technology — specifically, mobility — has been impacting where and how we work for over two decades. The flexible workplace is simply space that allows employees to work in non-traditional ways, including remote work, co-working and desk sharing/hoteling. Flex space is typically higher-tech enabled, allowing employees to reserve space based on the type of activity they’re performing and only for a limited duration. These activity-based working spaces include a variety of supportive technologies like interactive video conferencing and wireless sharing of content that can be annotated in real time by participants.

We can trace this to a couple of factors: millennials and technology. Millennials have grown up with the technology that allows them to be in touch with one another on a 24/7 basis. So it’s no surprise that they expect the same of their work environment.

Q: Are we at a point where people can say “no thanks” to a company that doesn’t offer them the experience and resources they need?
Duistermars: Absolutely. Due to the overall talent shortages, employees have options. They could also go freelance; we’ll see the gig economy double in the next five years. If employers are not leveraging their space as a differentiator to both retain and attract employees, they will ultimately fail.

Q: What does this shift look like from the company side?
Duistermars: It’s no longer about occupancy, it’s about utilization and productivity.

Q: So instead of permanent assignments to space, assignments to real-time usage?
Duistermars: Right. You might have 200 or more people assigned to a designated area (typically referred to as a ‘neighborhood’) that only has 100 desks, and that will work because they’re not there at the same time.

Q: To do this, don’t you need a culture that welcomes and supports people working in and out of the office?
Duistermars: Yes, and you can build that culture by making collaboration technology systems and spaces available to them. Focus groups, design partners, and IT will help figure out how flexible to go in those areas. They’ll also account for work types, as on-site engineers will require different types of space than say the national sales team who’s rarely at ‘their’ desk. The idea is that more personalization and flexibility add to the employee experience.

Q: Where are companies at with the move to flexible workplaces?
Duistermars: First off, this doesn’t happen overnight. There are multiple steps, including detailed change management and communication strategies that are needed to be successful. That being said, we see, on average, about 5-10% of client portfolios being flexible. It’ll grow to roughly 30% within the next five years.

Q: What will account for that increase?
Duistermars: Talent is driving a lot of this. Millennials want the flexibility. It also a much better cost model for employers. A dedicated space can cost employers on average, $10,000 annually. That’s a lot of money for someone who’s only in their seat about half the time. Thus, desk sharing makes business sense too.

Q: Let’s shift perspective to the IT side. As more spaces become flexible, how does that affect their management?
Duistermars: It makes managing those spaces a challenge if you don’t have the right tools in place. Some platforms are capable of managing numerous aspects of the ecosystem. Or if you’re using a point solution/best in class model, you’ll want to make certain that it’s integrated properly and that you’re getting the right data (typically utilization) out of each system and able to analyze holistically.

Q: How is JLL helping companies that need employees on site?
Duistermars: That’s a great question. Allow me to break this down: First, we involve our consulting and labor analytics group to make certain the company is choosing the right markets/locations based on the type of talent that they need.

From there, we help them create great spaces where employees want to be. We also lean on partners like AVI-SPL to make sure the experience from desk to meeting spaces is frictionless.

Q: What advice do you have for companies that haven’t yet bought into the idea of workplace transformation?
Duistermars: The only constant is change. If you’re not getting ahead of this by focusing on your people and your technology, you won’t need to worry about any of this in five years; your company won’t exist.

To hear Duistermars speak in person about changes in the workplace and how companies should adapt, register for the May 2 TechSpark event in Atlanta.

Webinar: Why You Need AV over IP in the Workplace

On May 8 at 2 p.m. EST, AVI-SPL, Commercial Integrator and My TechDecisions will host Crestron’s webinar on the value of AV over IP in the workplace.

AV has traditionally been designed around having a matrix switch in the middle that you tie your AV devices into. Today, a host of applications are possible with AV over IP. The flexibility and quality of AV over IP has long been understood. But now its low cost make it a must-have.

Just as businesses built their operations around the possibilities afforded by the internet, today’s integrators need to build around AV over IP because of features like:

  • Cost effectiveness
  • Low latency
  • Flexibility

In this webinar, presented by Crestron’s Dan Jackson, you’ll understand why AV over IP is the right choice for your organization and how you can leverage your current devices and infrastructure. We’ll also address issues like security, image quality, bandwidth costs and more. Dan will be joined by Josh Vallon, an expert programmer with AVI-SPL.

Register for “Why You Need AV over IP in the Workplace” >

Webinar: Five Steps to Planning for a Video Wall

In this free Commercial Integrator and MyTechDecisions webinar, join LG and AVI-SPL to look at the steps to creating your perfect video wall. Bo Beard, sales engineer for LG Electronics, will explain the factors that end users and integrators need to consider when planning a video wall project.

Tom LeBlanc, editorial director for Commercial Integrator and MyTechDecisions, will moderate and guide this look at:

  • Determining display layout
  • Finding the right environment
  • Prepping the wall for installation
  • Content creation

You will have the opportunity to ask our presenters your questions. Be sure to join us for this event on Wed., April 24 at 2 p.m. EST.

Register for “5 Decisions to Make when Planning for a Video Wall” >

TechBoost Events Reveal Future of Work in Canada

Throughout 2019, AVI-SPL Canada is hosting its TechBoost series of networking events that give you access to digital workplace experts and technology providers that improve team productivity and reduce your real estate costs.

At venues across Canada, you’ll learn about the meeting solutions, video collaboration, and enterprise video capabilities that attract and retain talent.

You’ll understand how to apply technology strategies and solutions that increase business agility and results. You’ll also learn how AVI-SPL managed services ensure they measure up to your objectives. We’ve got our complete slate of events scheduled and ready for your registration.

TechBoost Cities in 2019

Join AVI-SPL and select partners as we spend an afternoon exploring the technology and unified communication trends that are facilitating groundbreaking changes to the workplace. Lunch will be served at each event.

Click the links above to register for the TechBoost event you’d like to attend.

Tout au long de 2019, AVI-SPL Canada est l’hôte d’une série d’événements de réseautage sous le nom de Pause-Techno, qui vous donnent accès à des experts en environnement de travail numérique et à des fournisseurs de technologie qui améliorent la productivité des équipes et réduisent les coûts immobiliers.

Partout au Canada, vous découvrirez les solutions de réunion, la collaboration vidéo et les systèmes de diffusion vidéo d’entreprise qui attirent et retiennent les talents.

Vous comprendrez comment appliquer des stratégies et des solutions technologiques qui augmentent l’agilité et les résultats de l’entreprise. Vous apprendrez également comment les services gérés d’AVI-SPL s’assurent qu’ils répondent à vos objectifs. Nous avons notre liste complète d’événements prévus et prêts pour votre inscription.

Pause Techno- Villes en 2019

Rejoignez AVI-SPL, et sélectionnez des partenaires, pendant que nous passons un après-midi à explorer les tendances technologiques et de communication unifiée qui facilitent les changements révolutionnaires dans le monde du travail. Le déjeuner sera servi à chaque événement.

Cliquez sur les liens ci-dessus pour vous inscrire à l’événement TechBoost auquel vous souhaitez participer.