Category AV Events

Q&A on Flexible Workplaces and the Future of Work

On May 2, Dusty Duistermars will be the keynote speaker at AVI-SPL’s TechSpark event in Atlanta. During this evening event, attendees will learn from digital workplace experts and technology providers about how they can shift their organizations toward the future of work. Duistermars is the senior vice president of digital solutions for JLL, which specializes in professional services in real estate. In the Q&A below, I spoke with Duistermars about changes in the workplace: what’s driving those changes and how companies can adapt. He’ll address these and related topics at his keynote talk in Atlanta’s Ponce City Market.

Interview With Dusty Duistermars

Q: What is the flexible workplace and what makes it so attractive?
Duistermars: Technology — specifically, mobility — has been impacting where and how we work for over two decades. The flexible workplace is simply space that allows employees to work in non-traditional ways, including remote work, co-working and desk sharing/hoteling. Flex space is typically higher-tech enabled, allowing employees to reserve space based on the type of activity they’re performing and only for a limited duration. These activity-based working spaces include a variety of supportive technologies like interactive video conferencing and wireless sharing of content that can be annotated in real time by participants.

We can trace this to a couple of factors: millennials and technology. Millennials have grown up with the technology that allows them to be in touch with one another on a 24/7 basis. So it’s no surprise that they expect the same of their work environment.

Q: Are we at a point where people can say “no thanks” to a company that doesn’t offer them the experience and resources they need?
Duistermars: Absolutely. Due to the overall talent shortages, employees have options. They could also go freelance; we’ll see the gig economy double in the next five years. If employers are not leveraging their space as a differentiator to both retain and attract employees, they will ultimately fail.

Q: What does this shift look like from the company side?
Duistermars: It’s no longer about occupancy, it’s about utilization and productivity.

Q: So instead of permanent assignments to space, assignments to real-time usage?
Duistermars: Right. You might have 200 or more people assigned to a designated area (typically referred to as a ‘neighborhood’) that only has 100 desks, and that will work because they’re not there at the same time.

Q: To do this, don’t you need a culture that welcomes and supports people working in and out of the office?
Duistermars: Yes, and you can build that culture by making collaboration technology systems and spaces available to them. Focus groups, design partners, and IT will help figure out how flexible to go in those areas. They’ll also account for work types, as on-site engineers will require different types of space than say the national sales team who’s rarely at ‘their’ desk. The idea is that more personalization and flexibility add to the employee experience.

Q: Where are companies at with the move to flexible workplaces?
Duistermars: First off, this doesn’t happen overnight. There are multiple steps, including detailed change management and communication strategies that are needed to be successful. That being said, we see, on average, about 5-10% of client portfolios being flexible. It’ll grow to roughly 30% within the next five years.

Q: What will account for that increase?
Duistermars: Talent is driving a lot of this. Millennials want the flexibility. It also a much better cost model for employers. A dedicated space can cost employers on average, $10,000 annually. That’s a lot of money for someone who’s only in their seat about half the time. Thus, desk sharing makes business sense too.

Q: Let’s shift perspective to the IT side. As more spaces become flexible, how does that affect their management?
Duistermars: It makes managing those spaces a challenge if you don’t have the right tools in place. Some platforms are capable of managing numerous aspects of the ecosystem. Or if you’re using a point solution/best in class model, you’ll want to make certain that it’s integrated properly and that you’re getting the right data (typically utilization) out of each system and able to analyze holistically.

Q: How is JLL helping companies that need employees on site?
Duistermars: That’s a great question. Allow me to break this down: First, we involve our consulting and labor analytics group to make certain the company is choosing the right markets/locations based on the type of talent that they need.

From there, we help them create great spaces where employees want to be. We also lean on partners like AVI-SPL to make sure the experience from desk to meeting spaces is frictionless.

Q: What advice do you have for companies that haven’t yet bought into the idea of workplace transformation?
Duistermars: The only constant is change. If you’re not getting ahead of this by focusing on your people and your technology, you won’t need to worry about any of this in five years; your company won’t exist.

To hear Duistermars speak in person about changes in the workplace and how companies should adapt, register for the May 2 TechSpark event in Atlanta.

TechBoost Events Reveal Future of Work in Canada

Throughout 2019, AVI-SPL Canada is hosting its TechBoost series of networking events that give you access to digital workplace experts and technology providers that improve team productivity and reduce your real estate costs.

At venues across Canada, you’ll learn about the meeting solutions, video collaboration, and enterprise video capabilities that attract and retain talent.

You’ll understand how to apply technology strategies and solutions that increase business agility and results. You’ll also learn how AVI-SPL managed services ensure they measure up to your objectives. We’ve got our complete slate of events scheduled and ready for your registration.

TechBoost Cities in 2019

Join AVI-SPL and select partners as we spend an afternoon exploring the technology and unified communication trends that are facilitating groundbreaking changes to the workplace. Lunch will be served at each event.

Click the links above to register for the TechBoost event you’d like to attend.

Tout au long de 2019, AVI-SPL Canada est l’hôte d’une série d’événements de réseautage sous le nom de Pause-Techno, qui vous donnent accès à des experts en environnement de travail numérique et à des fournisseurs de technologie qui améliorent la productivité des équipes et réduisent les coûts immobiliers.

Partout au Canada, vous découvrirez les solutions de réunion, la collaboration vidéo et les systèmes de diffusion vidéo d’entreprise qui attirent et retiennent les talents.

Vous comprendrez comment appliquer des stratégies et des solutions technologiques qui augmentent l’agilité et les résultats de l’entreprise. Vous apprendrez également comment les services gérés d’AVI-SPL s’assurent qu’ils répondent à vos objectifs. Nous avons notre liste complète d’événements prévus et prêts pour votre inscription.

Pause Techno- Villes en 2019

Rejoignez AVI-SPL, et sélectionnez des partenaires, pendant que nous passons un après-midi à explorer les tendances technologiques et de communication unifiée qui facilitent les changements révolutionnaires dans le monde du travail. Le déjeuner sera servi à chaque événement.

Cliquez sur les liens ci-dessus pour vous inscrire à l’événement TechBoost auquel vous souhaitez participer.

TechSpark Showcases the Future of Workplace Collaboration

Throughout 2019, AVI-SPL is hosting its TechSpark series of evening networking events, which give you access to digital workplace experts and technology providers that improve team productivity and reduce your real estate costs.

At venues like the Rock & Roll Hall of Fame, Ponce City Market, and TopGolf, you’ll learn how the new, agile, digital workplace includes the meeting solutions, video collaboration, and enterprise video capabilities that attract and retain talent.

You’ll understand how to apply technology strategies and solutions that increase business agility and results. You’ll also learn how AVI-SPL services ensure they measure up to your objectives. We’ve got six of our upcoming events already scheduled and ready for your registration.

TechSpark Cities in 2019

TechSpark Agenda

Each event takes place from 5 p.m. to 7:30 p.m., local time.

  • 5 p.m. – Registration
  • 5:15 p.m. – Welcome by AVI-SPL office representative
  • 5:30 p.m. – Keynote speaker
  • 6 p.m. – Sponsor presentations
  • 6:20 p.m. – Networking
  • 7 p.m. – Q&A: Collaboration and Technology in Your Organization
  • 7:15 p.m. – Prize drawing

Register for the TechSpark event you’d like to attend >

Manage Your Company’s AV and UC With Symphony as a Service

On the worldwide stage of ISE 2019, AVI-SPL announced the availability and value of its Symphony as a Service (SYaaS), which makes it easy for organizations to monitor, manage and improve their collaboration estate, and provide a better user experience of their AV and UC systems.

The Symphony managed services platform is the engine that drives AVI-SPL’s award-winning managed services for its clients around the world. With SYaaS, that platform is available on a subscription basis. AV and IT departments can be proactive about their collaboration spaces and devices as they launch and manage video calls, and keep track of the quality of experience during meetings. Through the service’s mobile-friendly, web-based dashboard, staff will have real-time insight into an organization’s AV devices, video systems, and conference infrastructure.

Symphony as a Service also provides analytics about room and device usage so that companies have the business intelligence to make informed decisions about future investment in meeting spaces and collaboration technology.

The announcement has been covered by industry magazines like rAVe, Tech Decisions, AV Magazine, AV Network, and Commercial Integrator, which shared this video it recorded at ISE 2019.  Here, AVI-SPL’s SVP of Services Tim Riek explains the value of SYaaS.

 

Discover the Future of Work With AVI-SPL at ISE 2019

The world’s largest exhibition for AV and systems integration begins in less than 24 hours, and AVI-SPL is already there, getting ready to share its latest solutions and services that help companies enter the future of work.

At ISE 2019, guests to AVI-SPL booth 11-C155 will understand what we mean by digital workplace transformation and why it’s so valuable to organizations of all types. In short segments, our staff and special guests will use a five-panel MultiTaction display to explain:

You’ll find the times for these presentations at AVI-SPL’s ISE event website. At our website, you’ll also find a form for requesting a meeting with AVI-SPL representatives to answer your questions.