Category AVI-SPL in the News

Manage Your Company’s AV and UC With Symphony as a Service

On the worldwide stage of ISE 2019, AVI-SPL announced the availability and value of its Symphony as a Service (SYaaS), which makes it easy for organizations to monitor, manage and improve their collaboration estate, and provide a better user experience of their AV and UC systems.

The Symphony managed services platform is the engine that drives AVI-SPL’s award-winning managed services for its clients around the world. With SYaaS, that platform is available on a subscription basis. AV and IT departments can be proactive about their collaboration spaces and devices as they launch and manage video calls, and keep track of the quality of experience during meetings. Through the service’s mobile-friendly, web-based dashboard, staff will have real-time insight into an organization’s AV devices, video systems, and conference infrastructure.

Symphony as a Service also provides analytics about room and device usage so that companies have the business intelligence to make informed decisions about future investment in meeting spaces and collaboration technology.

The announcement has been covered by industry magazines like rAVe, Tech Decisions, AV Magazine, AV Network, and Commercial Integrator, which shared this video it recorded at ISE 2019.  Here, AVI-SPL’s SVP of Services Tim Riek explains the value of SYaaS.

 

Creating the Future of Work

To see the future of work, it helps to have the insight of companies that have grown through years of changes. Bring together some of the most well known and successful businesses in a collaborative environment and ask, “How will people collaborate in the workplace of the future?”

That’s what AVI-SPL is doing with its Customer Advisory Board, which includes Fidelity, MasterCard, the Walt Disney Company and other high-profile corporations. You’ve seen the changes that have affected and improved upon workplace collaboration, like technology systems that allow remote teams to share and work on documents in real time. In the CAB fall retreat, members looked ahead to the technology systems that will become standard and the expectations they’ll help shape.

In her summary of the fall CAB retreat, SVP of Marketing Kelly Bousman highlights some of the group’s research-based talking points and assumptions:

  • People are changing jobs more often.
  • Connectivity and collaboration are a business priority.
  • People expect workplace flexibility. That flexibility includes using their preferred digital technology to work with online colleagues.

Bousman lists the issues (including worker and business demands) that CAB members think they’ll need to address today and years from now. Such challenges include:

  • Voice control of room devices.
  • Artificial Intelligence.
  • An infrastructure that meets the increasing demand for wireless and video collaboration technologies.

The article concludes by looking at the agreed-upon approaches for dealing with the future of work and its challenges. AVI-SPL’s Customer Advisory Board continues to reap benefits from thinking about the future of work. In sharing this, you too may be inspired to reach out to AVI-SPL and talk about getting your workplace ready for future success.

Read “How to See the Future of Work and Act on It” >

AVI-SPL Tops the SCN 50 for 2018

AVI-SPL leads the Systems Contractor News list of the top 50 AV systems integrators in North America. The rankings are determined by revenue, so being number one is a great honor because it reflects our efforts to help companies realize their business outcomes through technology solutions that create a better user experience. AVI-SPL has been at the top of the list every year since 2006, and we owe much of our success to the great manufacturers we partner with to create and deliver the solutions our clients need.

See the complete list of companies on the SCN 50 for 2018 >

Connect with AVI-SPL and let us know about your workplace collaboration projects and challenges.

 

How to Attract and Retain Your Talent

When companies describe the success they have with technology, they talk about the ability to reduce costs, collaborate more effectively, and improve productivity. Without the tech systems to enable that success, companies struggle to keep their best employees.

Digital transformation is about adapting to external technology changes so that companies give their employees the tools they need and expect in the workplace. In a recent article I contributed to No Jitter, I explain why an element of digital transformation — digital dexterity — should be a key objective of companies looking to improve their operations and grow by keeping and attracting the best employees. Digital dexterity is the ability to use technology systems that support business outcomes and control how one works. Read the post to learn:

  • The consequences of ignoring digital dexterity
  • How to promote a culture that embraces collaboration
  • The benefits of the digital workplace

The article also includes links to brief, valuable resources you’ll want to bookmark and share.

Read “Digital Dexterity: Finding and Keeping the Best Employees” >

Reach out to AVI-SPL at sales@avispl.com or  866-559-8197 to share your challenges and needs with getting the right collaboration technology to support your organization.

AVI-SPL Has Acquired Interactive Solutions, Inc.

AVI-SPL is excited to announce that Tennessee-based Interactive Solutions, Inc. (ISI) and its employees have officially joined AVI-SPL, effective November 1, 2018.

This is the latest acquisition that AVI-SPL has made to enhance its ability to provide organizations of all types with transformative collaboration systems and services  that improve their business outcomes and create better work experiences.

ISI is headquartered in Memphis, with another office in Nashville, and began serving customers in 1996. Over the years, the ISI team has focused on the customer experience and a cultural commitment to supporting client business needs throughout a project, and beyond. This dedication produced tremendous growth and positioned them as a market leader as they worked with many of the top enterprises and organizations in Tennessee and the surrounding area.

Together, AVI-SPL and ISI are united in this commitment to customer satisfaction, consistent delivery, and the opportunity to provide clients with a wider array of services with greater reach. Those clients can expect:

  • Expanded local and global support, with 42 offices across North America, Europe, Middle East – as well as channel partners in Asia Pac and Australia – for consistent worldwide delivery
  • The support of 2,300 dedicated, passionate, and talented employees worldwide
  • Trusted experience in digitally connected spaces that transform how people work, how organizations operate, and how brands create value
  • Exceptional expertise to design, build, manage, and provide white-glove support of AV and UC solutions
  • Award-winning managed services, including four Global Service Operations Centers providing 24/7 coverage, and AVI-SPL’s industry-leading Symphony platform to remotely monitor and manage meeting spaces and devices

AVI-SPL looks forward to building upon its ability to provide the AV and collaboration solutions and services that organizations need to improve their operations. Welcome to AVI-SPL, Interactive Solutions, Inc.