Hear AVI-SPL Speak at InfoComm 2018

At InfoComm 2018, you’ll have plenty of opportunities to learn from AVI-SPL leadership about topics that cover the user experience of collaboration solutions, managed services, the digital workplace, and unified communications.

Tues., June 5, 1 p.m. to 3 p.m. – “Understanding the User Experience.” David Thorson, AVI-SPL Sr. Manager, Programming Architecture
What makes technology user-friendly? You can improve the use and productivity of integrated systems through thoughtful user experience design. This session will explore specific ways to improve user experience with technology. We’ll examine good and bad user experiences, looking at automation programming, graphic design, and system design. Along the way, we’ll dispel common misconceptions about user interface programming and discuss how to leverage existing behaviors to create seamless user experiences. Register for event here >

Wed., June 6, 1 p.m. to 2 p.m. – “Asking the Right Questions About AV Managed Services.” Tim Riek, AVI-SPL SVP, Services Operations
No two managed service providers are the same. This session will guide you through the process of evaluating providers, covering standards for data to support decisions, reporting on the data, and other service level measurements for success. Register for event here >

Thurs., June 7, 9:30 a.m. to 10:30 a.m. – “Transitioning to a Digital Workplace.” Danny Rogers, AVI-SPL VP, Channels, Enterprise Accounts
Everything in your office is connected. Printing is hardly needed, collaboration can start from and to anywhere – and escalate to any system, and newer workflows have led to new interconnected tools that are no longer discrete. In this session find out how digital workplace trends are forever changing our work. Register for the event here >

Wed., June 6, 10 a.m. to 11 a.m. – “Examining Better UC metrics for Better Results”
Few organizations actually gather the details about how they collaborate (number of meetings, number of participants, number of calls, etc.) Even less of them examine these numbers to look for opportunities for service improvement. New, automated systems that gather and examine these metrics are available, and are a gold mine of data that can be used to identify problems, right-size deployed technologies, and reveal good trends that should be encouraged and bad trends that should be addressed. This session and panel discussion will detail how these systems and services work, and highlight areas where they can be used to improve both collaboration services and users’ perception of them. Register for the event here >

Wed., June 6, 12 p.m. to 1:30 p.m. – “State of the UCC Industry Lunch and Learn”
Join industry experts and senior executives as they address the latest issues related to conferencing, collaboration, and unified communications. Which disruptions have changed the industry and which are just over the horizon? Attend the luncheon to learn, ask questions and challenge the panelists. Register for the event here >

Thurs., June 7, 10:30 a.m. to 11:30 a.m. – “UC Managed Services in an IoT World”
This session will examine how managed services have developed from onsite warm bodies to help buttons that start calls and on to sophisticated remote services. Additionally, every device that’s on the network can and should now be managed, redefining what it means to offer managed services in the first place. Join us to hear a panel of experts who will detail the new offerings and processes that are available, and that can help secure and protect your endpoints and systems. Register for the event here >

Thurs., June 7,  3 p.m. to 4 p.m. – “UC Ecosystems and the Millennial Workflow”
In recent years collaboration technologies have begun to move away from discrete tools and toward the support of seamless workflows. Applications such as Slack, Cisco Webex Teams and Microsoft Teams not only require the users to understand the technology, but require a change to the way one works- supporting this workflow BEYOND the meeting. At this presentation and discussion find out exactly what this will mean for your organization. Register for the event here >

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