Without a doubt, the COVID-19 pandemic is changing how we interact with each other and our surroundings, and the world of work will never be the same again. While some companies are declaring that they won’t reopen their doors until 2021, many will gradually begin the process of allowing staff back into the office when stay-at-home restrictions are lifted.
Employers need to start taking operational steps to promote the health and safety practices dictated by law and good sense – and provide assurance that their workplaces are clean. Touch screens and other audio-visual equipment are almost everywhere – work, home, schools, retail, public spaces, and government offices. Getting technology clean and ready will be an important part of this planning.
Here are a few recommendations to help you get your technology ready for when you reopen your doors – and beyond.
Schedule preventative maintenance before employees return to work
The first thing you can do is schedule service calls now, while your office is still empty to ensure your equipment is functional, clean, and safe. Network changes, equipment auto-updates, and systems repairs make a significant impact on the functionality of your systems. If equipment needs repair or replacement, extended lead times can seriously impact the productivity of your teams as they return.
AVI-SPL has several preventative maintenance options, so check one more thing off your list and schedule a service call today. While at your office, our team will adhere to any site-specific or client-specific requirements, in addition to CDC recommendations on social distancing, hygiene, and personal protective equipment (PPE) protocols.
Deep clean and sanitize
All businesses will certainly need to develop policies, standards, and schedules for the deep cleaning and disinfecting of common areas, surfaces, and individual spaces, and your technology should be a part of this plan. Refer to the Guidance for Cleaning and Disinfecting issued by the CDC to inform and develop your plan and best practices for preparing and maintaining your workspaces.
However, these guidelines don’t provide instructions on how to clean and sanitize technology according to the manufacturer’s best practices. Assure your workforce that the technology they are reliant on is safe, clean, and sanitized. Add our cleaning option to a new or existing preventative maintenance check to ensure your equipment is clean per manufacturer specification.
You’ll also want to set up guidelines and protocols for shared electronics—such as tablets, touchscreens, keyboards, and other accessories. The Centers for Disease Control and Prevention (CDC) recommends that you clean and disinfect high-use devices and surfaces with a solution of 70% medicinal isopropyl alcohol and 30% water (70:30).
But be aware, most manufacturer’s recommendations for the medicinal isopropyl alcohol and water solution vary by product, depending on the materials that make up the product. Protect your investment and refer to the following guidelines for best practices from manufacturers:
- How to Sanitize Crestron Touchscreens
- How to Clean and Care for Your Microsoft Surface
- How to Clean or Disinfect Cisco Webex Rooms
- Cleaning and disinfecting Poly Collaboration Products
Reference and post the guidelines established by the manufacturer to ensure that everyone uses the proper solutions for your devices. It’s also important to have all the recommended supplies readily and visibly available, so cleaning can occur after each use.
Personal devices and potential contamination
For phones (desk, conference, and smartphones), keyboards, and most other accessories, the cleaning part is relatively simple – it’s safe to use approved disinfectant wipes and cleaning solutions with microfiber cloths. Remember to spray the solution on the cloth, not directly on the device.
But here’s where things get tricky; we’re just not used to cleaning our devices, particularly our phones, as frequently as we should. As soon as we use a personal device and then touch a shared space or surface, the potential of contamination is there. So how often is enough? This is definitely unchartered territory, and you’ll need to figure out the best policy for your business and then over-communicate your established protocol with your employees.
Your health and safety are important to us, and keeping devices clean, especially those in high-traffic environments and high-use applications, is a crucial step in minimizing the spread of infections.