If you’re interested in better ways to monitor the quality of AV and collaboration devices that you and your coworkers have to manage in the workplace, I encourage you to listen to rAVe’s AV Power Up podcast, episode 60.
For the first 14 minutes of this chat recorded at the Las Vegas Convention Center at last week’s annual InfoComm trade show, three of AVI-SPL’s senior executives talked about the one-touch and recording capabilities we’ve added to our Virtual Meeting Room service, and about our enhanced Symphony® device monitoring and management platform.
Through Symphony, we’re giving IT departments a way to measure the customer experience. Symphony launches a quality of experience measure that combines a user’s subjective assessment of a video call with objective reports about packet latency, bit rate, bandwidth, etc., and then ties those subjective and objective measures into a quality of experience score.
Our team also discusses an app we’ve launched called Symphony Capture, which, if you’re an AVI-SPL Symphony customer, you can download to your Microsoft Surface Hubs in order to keep track of their health and usage.