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Creating the Future of Work

To see the future of work, it helps to have the insight of companies that have grown through years of changes. Bring together some of the most well known and successful businesses in a collaborative environment and ask, “How will people collaborate in the workplace of the future?”

That’s what AVI-SPL is doing with its Customer Advisory Board, which includes Fidelity, MasterCard, the Walt Disney Company and other high-profile corporations. You’ve seen the changes that have affected and improved upon workplace collaboration, like technology systems that allow remote teams to share and work on documents in real time. In the CAB fall retreat, members looked ahead to the technology systems that will become standard and the expectations they’ll help shape.

In her summary of the fall CAB retreat, SVP of Marketing Kelly Bousman highlights some of the group’s research-based talking points and assumptions:

  • People are changing jobs more often.
  • Connectivity and collaboration are a business priority.
  • People expect workplace flexibility. That flexibility includes using their preferred digital technology to work with online colleagues.

Bousman lists the issues (including worker and business demands) that CAB members think they’ll need to address today and years from now. Such challenges include:

  • Voice control of room devices.
  • Artificial Intelligence.
  • An infrastructure that meets the increasing demand for wireless and video collaboration technologies.

The article concludes by looking at the agreed-upon approaches for dealing with the future of work and its challenges. AVI-SPL’s Customer Advisory Board continues to reap benefits from thinking about the future of work. In sharing this, you too may be inspired to reach out to AVI-SPL and talk about getting your workplace ready for future success.

Read “How to See the Future of Work and Act on It” >

Webinar Recording: NEC’s Business Intelligence Platform Drives Insight and Engagement

This webinar looks at NEC’s Analytics Learning Platform (ALP) and how it drives business intelligence so that retailers using digital signage improve the customer experience and increase their sales. The NEC ALP is device agnostic and designed to be the heart of a retail selling strategy. Richard Ventura of NEC Display explains the ability of ALP to:

  • Deliver actionable insights that shape efforts like marketing ads
  • Trigger content toward a person as they enter the store
  • Measure in-store engagement and compare different results from different stores
  • Benefit other industries and applications

AVI-SPL digital signage expert Richard Daugherty emphasizes the importance of content to maximize results that ALP will track, and discusses AVI-SPL’s ability to create that content.

Commercial Integrator editor-in-chief Tom LeBlanc leads this discussion, which includes a Q&A session with those who attended the live event.

Get the recording for “NEC’s Business Intelligence Platform Drives Insight and Engagement” >

AVI-SPL Wins 2018 Frost & Sullivan Best Practices Award for Managed Video Conference Service Growth

Frost & Sullivan recently named AVI-SPL the winner of its 2018 Global Managed Video Conference Service Growth Excellence Leadership Award.

This award recognizes AVI-SPL’s leadership in supporting the way people communicate and collaborate within the workplace. The variety of meeting spaces — huddle rooms, collaboration spaces, boardrooms, training areas — and the technology within them require flexible managed video conferencing services.

Within the award report, Frost & Sullivan looks at AVI-SPL’s ability to grow its video conference services by providing support that includes:

  • Professional services like evaluation, design and deployment that meet business outcomes
  • Managed services (onsite or from global service operations centers) that monitor and manage the AV and UC environment
  • Customer care like global help desk assistance that focuses on exceeding expectations by measuring customer satisfaction

The paper also looks at AVI-SPL Symphony, the managed services platform that Frost & Sullivan nicely summarizes:

Considered the centerpiece of AVI-SPL’s services go-to-market strategy, AVI-SPL Symphony allows businesses to automate the back-end processes required to schedule, monitor, manage, and analyze the global video conferencing and AV assets from a single platform. The AVI-SPL Symphony end user management application is designed as an easy to use, browser-based and mobile-friendly dashboard representing the customer’s window to the organization’s total meeting environment.

Frost & Sullivan explains the criteria that led to this award, including AVI-SPL’s growth strategy, which provides companies with simple, reliable collaboration systems and the business insight of Big Data and analytics.

Read the Frost & Sullivan “2018 Global Managed Video Conference Service Growth Excellence Leadership Award” >

Webinar Recording: Audio Basics for Meetings and Conferences

AV is about adaptation and being able to support legacy meeting and conferencing equipment while designing systems for the ever- changing workplace environment. During this webinar, learn how to ensure good sound quality in typical business situations by bridging the gap between your own technical background and the world of professional audio. Gino Sigismondi, Shure’s Associate Director, Technical Support and Training, covers:

  • Basic components of a sound system, key audio concepts, and the differences between digital and analog audio.
  • How room acoustics and noise affect the intelligibility of the audio, what feedback is and what causes it.
  • Basics of microphones – how they work, the use and placement for different microphone types and the pros and cons of selecting and using either wired or wireless microphones.
  • How different-sized rooms relate to the sound system that would be selected and how to distinguish between a discussion and conference system.

Get the recording for “Audio Basics for Meetings and Conferences” >

About the presenter

Gino Sigismondi has been a Shure Associate since 1997 and currently manages the company’s Technical Training division. He brings over 15 years of practical experience in professional audio to the product training seminars he conducts for Shure customers, dealers, distribution centers, and internal staff. Gino spent 10 years as a member of Applications Engineering, assisting Shure customers with choosing and using the company’s vast array of products. He is also the author of the Shure educational publications “Selection and Operation of Personal Monitors,” “Audio Systems Guide for Music Educators,” and “Selection and Operation of Audio Signal Processors.” He was recently awarded status as an “Adjunct Instructor” by the InfoComm Academy.

Webinar Dec. 5: Improve Collaboration in Small Meeting Spaces With HARMAN

Join us on Wed., Dec. 5 at 1 p.m. EST for this look at HARMAN technology solutions that improve the effectiveness of meetings in smaller collaboration spaces like huddle rooms. HARMAN product expert Ryan Ostrow will demonstrate how new products from AMX (such as Acendo collaboration solutions and the CT-Series) can simplify and improve the way people collaborate in these smaller spaces.

Register for “Improve Collaboration in Small Meeting Spaces With HARMAN” >

About the presenter

Ryan Ostrow has over 23 years of experience in the Pro AV industry and has spent the last four with HARMAN Professional as a Sales Engineer and Product Specialist. With a background in electronics, Ryan started his career as an audio technician and quickly began to add to his expertise in all aspects of the commercial AV market. He has a wide-ranging skill set that covers audio, video, control, lighting, and information technology. Having worked for end users, integrators, consultants, and equipment manufacturers he brings a diverse perspective to any project or task.