AVI-SPL recently unveiled Unify ME™, its comprehensive blend of services that holistically supports the audio-video communication needs of all kinds of companies and organizations.
Backed by the Pro AV industry’s most experienced and dedicated professionals, AVI-SPL designs, builds, installs and maintains the communication systems your company needs to succeed.
These services let you easily connect with your video communications network, including telepresence rooms, video endpoints and home office workers .
- Network infrastructure setup
- Quality of Service connectivity
- Support for traditional and HD calls
- Remote management connections
- Business to business exchanges
- Comprehensive room, call and network monitoring
- Performance reporting
- Complete conference production
- Live technical support
- Meeting services
- Multipoint video conferencing
- Managed conferencing, webcasting, and B2B call launching
- Digital Media as a Service (DMaaS)
- Minimal equipment investment and infrastructure
- Highly scalable
- Online portal for content creation, distribution and management
Our Customer Care Program provides comprehensive support for your investment, with three tiers of contract options: One-Year Warranty, Preferred (remote service) and Onsite. We also have optional contract upgrades that provide enhanced levels of service: Exclusive, Preventative Maintenance, First Call Consolidation and Remote Alarm Response.
- Unlimited technical support
- Onsite service/support
- Warranty parts repair/replacement
- Annual business review
- Exclusive (includes 24/7/365 phone support)
- Preventive Maintenance (checks the operational health of equipment)
- Remote Alarm Response (proactive device monitoring)
- First Call Consolidation (one help desk for customers with multiple support contracts)
AVI-SPL’s professional services ensure the environment and experience of your video communication systems meet your expectations. Our highly trained teams hold hundreds of certifications from the major vendors, such as Cisco, Polycom, Crestron, AMX, Extron , Smart, LifeSize and many others. As a result, we are well qualified to handle complex infrastructure installations and stage multimedia events that make a positive impact on your audience. Our core competencies include:
- Emerging technologies
- Managed implementations
- Project management
Put our Expertise to Work for You
With AVI-SPL as your partner, you can have the communication systems that are ideally suited to your company. Tell us what you need, and we’ll help you reach your goals. Call us at 866-825-0311 or 1-813-387-3055 (international). We look forward to hearing from you.