Posts tagged Microsoft Surface Hub

Can Microsoft Surface Hub Deliver ROI in Its First Year?

Earlier in 2016, Microsoft commissioned Forrester to study the “Total Economic Impact of Microsoft Surface Hub.”

The study found that organizations could achieve a 138% ROI in Year 1 compared to “traditional meeting spaces with non-touch displays or whiteboards”. Their ROI analysis considered the cost not only of the device, but included the training, implementation and maintenance costs as well. The returns were measured in team productivity gains and increased sales when the Surface Hub was used to make sales presentations to customers.

This is a promising ROI result for a new class of collaboration devices, so the question is: “how can I achieve similar ROI with my investment in Surface Hub?”

Forrester found that five areas of benefit were common for Surface Hub early adopters:

  1. Optimizing meeting time management
  2. Delivering improved remote meeting participation
  3. Supporting ad hoc collaboration
  4. Reducing meeting room equipment complexity and cost
  5. Closing more sales with compelling presentations with clients

One of the most compelling findings was the pre- and post-meeting productivity improvements. Simply, the time it takes to start a meeting, share content and connect remote participants and the time it takes to complete post-meet tasks (content sharing, as an example) is reduced for every meeting where a Surface Hub is used.

Line A8 in the table below from the report shows a 75% time savings in pre- and post-meeting tasks which gives all team members more time back to engage in work-related tasks.

buntain-surface-hub-table

One significant way to achieve ROI more quickly is to create a smart plan for how you’ll use the device before you ever make a purchase; during your evaluation phase.

To support you in this effort, we have been gathering best practices on what makes an implementation successful and how you can get your company ready now. Take our 5-minute Readiness quiz and receive a Surface Hub readiness report that provides you with advice to be successful from the very beginning.

Microsoft Surface Hub enables a whole new class of immersive collaboration experiences for your team. In 5 minutes, you can find out if you’re ready and how the Surface Hub can make an immediate impact in your organization.

Start Your Quiz

How to Know if Your Company’s Ready for Microsoft Surface Hub

Is Your Company Ready for Microsoft Surface Hub?

Get Your Readiness Report.

Microsoft Surface Hub launched about six months ago. During that time, we have been gathering best practices on what makes a deployment successful and how you can get your company ready now. With a small amount of upfront planning, you can realize an even faster return on your investment in Surface Hub.

So, where do you start?

With our customers’ best practices in mind, we’ve developed a 5-minute quiz that you can help you determine if your company is ready for Microsoft Surface Hub. After you complete your quiz, your results will be tabulated, and your score will rank you in one of three Readiness Levels: Emerging, Prepared or Optimized. You’ll then receive a Readiness Report specifically for your Level.

Although you can put a Surface Hub in almost any room and users are likely to start using it based on the familiar Windows UI, some companies are truly optimized to take advantage of this next generation of collaboration device.

The quiz will assess your company readiness in 4 distinct areas and your report will show you what companies at the next level of readiness are doing so that you can learn from their experience. This isn’t a technical review. We have a great resource for that. You can download our Surface Hub Buyer’s Guide.

Instead, your readiness report will measure 4 key areas:

  1. Meeting Rooms. What A/V, telephony, and collaboration equipment in most of your company meeting rooms? How does your workplace design support collaboration?
  2. Collaboration Solutions. How do employees collaborate with their teams, with other departments, and with remote workers most often? How long to online meetings take to start? Are Microsoft technologies like Office 365 commonly used?
  3. Company Readiness. How actively does your company solicit employee feedback on collaboration tools? Do IT or facilities teams collect data or monitor active usage of meeting room devices?
  4. IT Solutions. How do IT teams manage A/V, collaboration devices and software today? Are data security and protection policies maintained on devices that are accessed in meeting rooms or customer meeting spaces?

Microsoft Surface Hub enables a whole new class of immersive collaboration experiences for your team. In 5 minutes, you can find out if you’re ready and how the Surface Hub can make an immediate impact in your organization.

Start Your Quiz

Microsoft Surface Hub at InfoComm 2016

Today’s post is contributed by Linda Civitillo, AVI-SPL VP of UCC Solutions. Linda was at InfoComm 2016, where she showed visitors to the AVI-SPL booth the collaboration power of the Microsoft Surface Hub.

If you were at InfoComm last week, you know that it was a massive, exciting show. From breathtaking canvas displays to huddle space solutions that are transforming the workplace, there was something to inspire everyone attending. As the leader at AVI-SPL for our Microsoft Surface Hub practice, I didn’t actually get to see much of anything outside of our booth, and that was just fine with me.

Microsoft Surface Hub demo
Microsoft Surface Hub demo at the AVI-SPL booth at InfoComm

Why? The excitement and foot traffic at InfoComm in front of the 84” and 55” Surface Hub devices in our booth was non-stop. Both devices are now shipping and attendees were eager to interact with them.

After three very full days at the show, here’s what stood out to me about the opportunity organizations have with the Microsoft Surface Hub:

#1: Shoulder-to-Shoulder Productivity
The feature that immediately grabbed the attention of InfoComm attendees experiencing the Surface Hub was the OneNote whiteboard. There are a lot of interactive whiteboards on the market, but on this feature alone, attendees were blown away by the Surface Hub: the responsiveness of inking with the pen, the sensitivity of the input from pen to screen, and that there was no lag time between the flow of ideas and the ability to capture them on the display. Even more compelling was the ability to ink within and “grab” content from any Windows universal app to pull into the whiteboard session. Oh, and while we’re at it, let’s connect some content from personal devices or dial-in that subject matter expert using Skype for Business. These scenarios are where the Surface Hub shines. On the 84” device, it is possible to have three people standing shoulder-to-shoulder working together drawing on the OneNote whiteboard and collaborating rapidly. I call this shoulder-to-shoulder productivity and it’s a vastly improved experience compared with sitting around a conference table with laptops when you’re working on something together.

WATCH MY DEMO

#2: The Surface Hub in the Lecture Hall
One of the use cases for the Surface Hub that was made even more intriguing to me after InfoComm was in Higher Education. Imagine a professor at the front of a lecture hall using Surface Hub as a platform to teach new concepts. This teacher now has the ability to bring learning to a new level as she interacts with related content pulled from digital source materials wherever they are, connects with other classrooms or experts remotely, and extends out the display format so that students can capture or contribute content from their personal devices. Wow.

#3: Next Generation of Collaboration Services
At InfoComm, we were also excited to announce the next generation of our Collaboration services. As a Microsoft Gold Partner, we are continuing to boost our Microsoft practice with advanced expertise in Microsoft Skype for Business deployments and Microsoft Exchange integration. AVI-SPL offers support to clients with Skype for Business rollouts, providing professional services to onboard users and devices like the Surface Hub with Skype, and fostering productive adoption of group collaboration tools to “…continue AVI-SPL’s pioneering of the AV/IT convergence, and remain at the forefront of today’s transforming workplace,” according to Dale Bottcher, our senior vice president of sales.

Ready to Experience the Microsoft Surface Hub in your organization?

You can PREORDER YOUR SURFACE HUB today or REQUEST A LIVE DEMO.

Why Microsoft Surface Hub is the Hottest Demo at InfoComm This Year

Part 2 of 3 in our InfoComm series. Contributed by Linda Civitillo, AVI-SPL VP of UCC Solutions.

In the first blog post of our InfoComm series, we introduced the three trends we expect to drive much of the conversation this year: 1) The Modern Workplace, 2) The Internet of Things, and 3) The Convergence of AV and IT. At our booth, we’ll be showcasing the Microsoft Surface Hub because (both 55” and 84” versions) it’s the perfect device to illustrate the three trends we’re talking about.

Trend #1: The Modern Workplace  

New work spaces and new user expectations for how teams and groups should collaborate are shaping the investments that AV and IT departments are making in communications technologies. Today, you can look to the features of a group collaboration device like the Microsoft Surface Hub to see just how the workplace is transforming:

  • Users Expect Natural, Inviting and Collaborative Workspaces: Surface Hub illustrates this idea that teams want to be able to share ideas and create something together. The device supports not only a touchscreen, but also multi-ink capabilities with the Surface Hub pen on the digital whiteboard, meaning more than one person can write on the screen at the same time as fluidly as pen on paper. Additionally, two built-in wide angle HD cameras and motion technology work with Skype for Business so remote team members can catch all of the discussion in the room and participate in real-time collaboration, making it easier for teams to make decisions and get work done.
  • Connect Remote People and Teams: Surface Hub includes Skype for Business integration to easily connect to people virtually anywhere in the world to brainstorm with you as easily as if they were in the room. We think of the Surface Hub as a natural extension of the enterprise-wide Skype for Business implementations we are doing for clients – now that we have individual employees connected, let’s go get the conference rooms and pop-up meeting spaces connected to Skype for Business as well.
  • Quick Meeting Start: The idea of a “group huddle” is that meetings are more productive because they are more spontaneous. So, it’s important that users don’t spend 5-10 minutes getting ready to start a meeting. With Surface Hub, you can walk up and join a Skype for Business meeting with a single tap, which immediately connects all participants, and start sharing content immediately, so your time is spent connecting to people rather than technology.
  • Connected Devices: Look around any meeting room. At some point, people are sharing something on their phones or devices with the person beside them. Surface Hub allows the team to connect their mobile and personal work devices to the large screen so that they can share their content with the whole team, not just the person sitting next to them. And with pen capabilities, people can take notes directly on the digital whiteboard as the ideas flow, and share with the group after the session, too.
  • Take the Content With You: Once the team has landed on the next great idea, they can take the meeting content with them. Surface Hub ships with Microsoft OneNote to capture all the notes, data from other applications and ink. Since Surface Hub is a Windows 10 device, you can also save content from any Universal Windows application that you have running on the device. And because nothing is stored locally on Surface Hub, once you are done with your meeting the device wipes itself, keeping your data secure and preparing the space for the next meeting or informal brainstorm, with no extra effort on your end.
  • See What We’re Talking About Here:

Trend #2: IoT

There are dozens of sessions and lots of buzz this year about the Internet of Things. We think IoT creates new opportunities for AV and IT professionals to add more value in helping their business colleagues solve problems and generate new ideas. The two scenarios that we will showcase using the Surface Hub are centralized management, and harnessing data from connected devices to make better business decisions. After all, these are devices on the network that can be managed centrally by AVI-SPL through remote monitoring, management, and administration where we monitor dashboard views that include everything from alert notifications to advanced reporting on key ROI metrics like utilization rates. Then our clients can use Surface Hub to view and manipulate that data in real-time.

Trend #3: The Convergence of AV and IT

We see the continued blending of the roles of AV and IT, with IT being much more involved in decisions around AV systems. This convergence playing out in real-time with devices like the Surface Hub which includes capabilities that cross over the AV and IT spectrum. To learn more about this trend, come hear AVI-SPL’s Senior Vice President of Unified Communications and Collaboration, Joe Laezza, talk about “AV and IT: What’s Working, What Needs Improvement:” on Wed, June 8th from 8:00-10:00 AM in Room N258.

So, on that mental check list of things to see at InfoComm this year, it’s critical to add Microsoft Surface Hub to the top of the list. You can see the device in action in our booth (N1218) or at the start of our Guided Technology Tour. RESERVE YOUR SPOT on our Guided Collaboration tour and your guide will be an AVI-SPL expert taking you through the best of the show and what these top 3 trends mean for you this year.

3 Industry Trends for #AVTweeps to Watch out for at InfoComm 2016

Part 1 of 3 in our InfoComm series. Contributor: Linda Civitillo, AVI-SPL VP of UCC Solutions

As you head to InfoComm, you probably have a mental check list of the “must-see” stuff at the show this year. To help you focus your list, there are three big trends shaping the AV industry and that are driving a lot of what you’ll see and experience on the Show Floor in Las Vegas next week.

Trend #1: The Modern Workplace

Whether it’s a sleek executive boardroom, an open-concept workspace or a classroom full of college freshmen, the concept of the ‘work place’ is fundamentally changing. Walls are eroding – both physically and virtually. The new expectation for Modern Work is the idea that we can bring people together to “huddle up” spontaneously to share ideas whether they are physically in the office or working remotely. In the AV community, we’ve seen the convergence of video conferencing, unified communication and collaboration solutions for years to support these new user expectations.

Trend #2: IoT

For the first time on Super Tuesday at InfoComm this year, there is a whole day of education sessions dedicated to the Internet of Things. IoT creates massive opportunities for AV and IT teams to add more value to their business colleagues.

There are two immediate scenarios: 1) Centralized Management: When more of the devices we work with contain sensors, are connected to the network, and are sending usage and other data back to a central location, AV teams can more effectively centrally manage systems in NOCs, as an example. 2) Harness the Data from Network-Connected Devices to Make Better Business Decisions. Even more important than device management, we can now analyze the data coming in to help generate new business ideas.

Trend #3: The Convergence of AV and IT

Finally, the roles of AV and IT professionals are starting to blend based on the two trends above. We’re finding that the IT department is much more involved in decisions around solutions like digital signage, video conferencing, and AV systems than they may have been in the past. This means that the AV community has a great opportunity to educate IT on how to harness new usage scenarios as well as manage the interoperability of traditional AV systems with these new smart, networked devices. To learn more about this trend, come hear AVI-SPL’s Senior Vice President of Unified Communications and Collaboration, Joe Laezza, talk about “AV and IT: What’s Working, What Needs Improvement:” on Wed, June 8th from 8:00-10:00 AM in Room N258.

You can find out what these top 3 trends mean for you this year, if you visit our booth (N1218) or RESERVE YOUR SPOT on our Guided Collaboration Tech tour. Your guide will be an AVI-SPL expert taking you through the best of the show and what these top 3 trends mean for you this year.