Posts tagged Customer Advisory Board

Creating the Future of Work

To see the future of work, it helps to have the insight of companies that have grown through years of changes. Bring together some of the most well known and successful businesses in a collaborative environment and ask, “How will people collaborate in the workplace of the future?”

That’s what AVI-SPL is doing with its Customer Advisory Board, which includes Fidelity, MasterCard, the Walt Disney Company and other high-profile corporations. You’ve seen the changes that have affected and improved upon workplace collaboration, like technology systems that allow remote teams to share and work on documents in real time. In the CAB fall retreat, members looked ahead to the technology systems that will become standard and the expectations they’ll help shape.

In her summary of the fall CAB retreat, SVP of Marketing Kelly Bousman highlights some of the group’s research-based talking points and assumptions:

  • People are changing jobs more often.
  • Connectivity and collaboration are a business priority.
  • People expect workplace flexibility. That flexibility includes using their preferred digital technology to work with online colleagues.

Bousman lists the issues (including worker and business demands) that CAB members think they’ll need to address today and years from now. Such challenges include:

  • Voice control of room devices.
  • Artificial Intelligence.
  • An infrastructure that meets the increasing demand for wireless and video collaboration technologies.

The article concludes by looking at the agreed-upon approaches for dealing with the future of work and its challenges. AVI-SPL’s Customer Advisory Board continues to reap benefits from thinking about the future of work. In sharing this, you too may be inspired to reach out to AVI-SPL and talk about getting your workplace ready for future success.

Read “How to See the Future of Work and Act on It” >

Five Best Practices for Adopting UC and Video

Unified communications and video collaboration tools improve the user experience when they align with business goals AND are used throughout an organization. AVI-SPL’s Customer Advisory Board, which includes Fortune 500 companies and large enterprises, met throughout 2018 to share the value of UC and video in their organizations, and how they increase user adoption so that the company and its staff reap those benefits. The result of those meetings is a brief that is summarized in a LinkedIn post by AVI-SPL SVP of Marketing Kelly Bousman.

Read “Five Best Practices for IT Leaders to Increase Video Adoption” >