Category video displays

The Managed Services Platform for Your Control Room

The well-designed control room is the result of expertise in video display hardware, software controls, and the streamlined user experience that come together to provide the most optimal situational awareness and reliability. It also comes from working closely with our clients so that they have the functionality that works exactly as they expect. AVI-SPL’s Control Room Group (CRG) delivers that expertise for all types of organizations around the world, including departments of transportation, military operations, energy utilities, and emergency management centers.

With the release of Unify ME™ Symphony 4.1, which is the platform at the heart of AVI-SPL’s managed services, CRG offers a support resource for taking a proactive approach to maintaining and servicing your mission critical systems. Benefits include:

  • Reducing the client’s cost of system maintenance for large, complex video wall installations
  • Reducing and/ or preventing system downtime through proactive monitoring of system components

Because control rooms vary in security protocols, Unify ME Symphony adapts to each environment’s needs and collects the data that lets staff know their systems are running efficiently and where it can be improved for better performance. Whether Symphony is used as part of AVI-SPL’s on-premise or off-premise managed services, it complements the CRG designed and integrated system along with its 24/7 customer support services to produce better business outcomes and a better user experience.

Connect with the Control Room Group at 888-619-9083.

 

 

Webinar Recording: Enterprise Collaboration With SMART Technologies and HARMAN Professional

Presenters from HARMAN Professional and SMART Technologies team up for this look at solutions designed for today’s workplace meeting spaces. In the HARMAN session, Paul Krizan covers the AMX Acendo meeting-space solutions, including:

  • Acendo Vibe (compact solution for presenting and sharing audio and video)
  • Acendo Core (an intuitive one-click interface for users to easily start their meetings with Skype for Business integration)
  • Acendo Book (schedule a room through a booking panel that connects to Office 365)
  • Trends in huddle spaces (including technology expectations)
  • How Millennials and real estate costs are affecting the workplace

Stephen Yao of SMART Technologies looks at its interactive displays for the enterprise, including the 2000, 6000, and 7000 Pro series. For each of these models, Stephen covers:

  • Where these solutions are best used
  • HyPr technology (for smooth, precision writing)
  • Ability to preview different inputs
  • Exclusive iQ technology
  • The number of licenses included with these solutions (and their value)

Paul and Stephen also answer many technical questions from the live attendees.

Download “Enterprise Collaboration With HARMAN and SMART Technologies” >

 

Hurricane Harvey and the Importance of a Coordinated Response

In light of the continuing and record-breaking deluge brought by Hurricane Harvey — as of this writing it lingers along Gulf Coast and continues to flood wide areas of Texas and Louisiana — I asked Brad Herrick, vice president of the Control Room Group for AVI-SPL, for his thoughts about the importance of command centers as hubs for coordinating emergency operations in order to rescue those stranded or threatened by catastrophic storms.

“We know at least one Texas agency whose emergency operations center we designed, integrated, and continue to service that went active over the weekend,” said Brad. “And one major federal government EOC that we designed, integrated, and service went active as well, all in response to Harvey.”

The images we’ve seen from Texas show the immense damage that Harvey has caused and continues to cause, and how important emergency responders are at a time when resources struggle to cope with the enormity of this disaster. Response teams from across the nation — the Texas National Guard, the Coast Guard, FEMA, local police, and a host of other organizations have converged to rescue those trapped by the storm.

That urgency is perhaps enhanced by the forecast that Harvey will track back over southeast Texas on Wednesday. Before it dissipates, weather forecasters expect it will end up soaking the area with more rain than Hurricanes Katrina, Sandy, and Andrew combined. By Thursday, the Houston metro area will have likely received more than 50 inches of rain.

“Tragedies like Harvey call upon those heroes who serve in emergency operations to save lives and then help rebuild communities,” said Brad.  “It is an honor to serve these customers and support their mission in this capacity.”

Brad also recommended a LinkedIn post about the storm,  where Jon Litt of Christie Digital noted, “We have been in contact with our customers in the greater Houston area, including regional emergency management, law enforcement, traffic management, government regional communications, utilities, medical, and more, and the reports we are getting back are that the Christie Control Room solutions are working beautifully and helping a great deal.”

AVI-SPL’s Control Room Group integrates modern, advanced solutions like those from Christie so that agencies can receive the live feeds and data they need to understand disaster situations and coordinate response teams. Is your region’s emergency response team prepared for a crisis like that posed by Hurricane Harvey? Contact the Control Room Group at 888-619-9083 to speak to one of our experts about your challenges.

Reflecting on AVI-SPL’s Control Room Group at 15

This guest post is written by Brad Herrick, vice president of the AVI-SPL Control Room Group.

The AVI-SPL Control Room Group (CRG) got its start 15 years ago with the Florida Department of Transportation by designing, implementing, and servicing its traffic management center system.

Over the course of those 15 years, CRG has built a team of dedicated professionals focused solely on support of these special systems. It is truly an honor that our customers choose to place their trust in us year over year; we thank them dearly.

Today, the Florida DOT is still our customer, and along the way we’ve provided solutions to other customers’ critical missions — whether for a utility that powers our country’s most critical infrastructure, protecting financial institutions from security and cyber threats, mission support for military operations, or public emergency management.

CRG has grown to become a noted leader in control room integrations, service, and thought leadership, with just a few examples below:

We are on pace for record-breaking revenue for the third year in a row. That kind of growth happens when you give customers the quality they expect and deserve. So that we can continue to grow and better serve our customers, we are recruiting top talent, along with staying on the cutting edge of industry trends like Direct View LED, digital KVM, CAVE, virtual reality and proactive service solutions like AVI-SPL’s Unify ME™ Symphony platform.

See more examples of our work and how we can help your organization when you read through the CRG brochure.

Webinar Recording: Better Team Collaboration With Oblong Mezzanine

See how organizations are improving their business outcomes by connecting teams in-room and across locations through an immersive and agile digital meeting experience. That experience is provided by Oblong’s Mezzanine, the immersive collaboration solution that delivers a superior meeting experience for remote and in-room participants.

During the webinar, Oblong Senior Sales Engineer Chris Sullivan gives a live demonstration of the Mezzanine 600 series, which consists of six displays for video conferencing, work space, and note taking. He also demonstrates the Mezzanine 200 series, the two-display configuration made for small- to medium-size meeting room and teaming spaces.

Get the recording for “Better Team Collaboration Through a Superior Meeting Experience” >