Category Video Communications

Telemedicine and Digital Media Are Improving Healthcare

I’ve come across some interesting articles over the past week about the advantages of video collaboration tools within the healthcare environment, including telemedicine.Picture of telemedicine solution

The managing director of healthcare for Peerless AV, a manufacturer partner of AVI-SPL, lists eight ways hospitals are using digital signage to improve care. Some of the noteworthy advantages include the ability to inform family and friends of patient treatment status in real time; delivery of information tailored to the patient; better communication among doctors, nurses and hospital staff; and improved patient processing. lists 7 Advantages of Video Conferencing With an Addiction Counselor. In addition to the familiar reasons – saves on the cost of treatment, avoids the hassle of travel – the post also brings up some benefits I hadn’t considered, including the ability to remain in one’s own comfort zone while attending therapy. The video conferencing setup also makes it easier to attend so that a patient doesn’t have to miss a crucial session because of work constraints, other obligations or just reluctance to commit to a once-a-week meeting with a counselor.

An article in The Guardian (U.K.) looks at two cases where telemedicine is saving travel time as well as lives. A Radvision Scopia XT1000 series  video conferencing system links three hospitals England, enabling consultants to remotely assess the cardiology conditions of pediatric patients.

Video conferencing is also allowing 30 trusts in England to partake in a stroke consultation program. Medical experts work from their homes on an off-hours basis and provide their expertise for patients who have a video conferencing telecart at their hospital bedside. The program is estimated to save about 24 more stroke patients per year, as well as £8m for participating trusts.

AVI-SPL has provided multiple telemedicine solutions for hospitals and healthcare facilities. One of our most recent successes is for the Moffitt Cancer Center, where AVI-SPL technicians installed the Cisco Digital Media Suite. Take a look at a video summarizing Moffitt’s use of Cisco DMS.

Call AVI-SPL at 1-800-282-6733 to talk to one of our representatives about your healthcare facility’s need for better communications or send an email to  We’ll find out what you want to achieve, give you a quote on your telemedicine project and put together a solution that works within your budget.

Video Might Be Next for 911 Calls

In a story just reported by PC World, the FCC is taking the first steps toward enabling the 911 system to receive video. According to the report, mobile phone users would be able to send videos to emergency response agencies when they dial 911.  Of course, the blend of video with emergency operations is something with which we at AVI-SPL are very familiar and in which we take a keen interest.Command Center with Video Displays

Our Control Room Group is experienced in supporting emergency operations centers with the most current video communication solutions. To find out how CRG can design and install the control room environment that addresses the needs of your operations, give us a call us at 1-800-282-6733, or send an email to You can also read more about CRG’s approach to space planning and ergonomic analysis, and how we select the technology that goes into your environment.

Measuring Video Conferencing Success

Group video conferencingI recently came across a white paper by Wainhouse Research (WR)  titled “Video Conferencing: Benchmarking Success,” which assesses the ways businesses measure their own levels of success with video conferencing, and then takes that information to make recommendations on how best to determine and keep track of video conference call failures. For the study, WR surveyed 20 enterprise video conferencing managers representing a total of 5700 group video conferencing systems around the world.

Their research shows the disparity among businesses in determining what constitutes failure, partial failure and success within video conferencing. Issues covered include audio and video quality, problems with the mics and cameras, dropped calls, network delays and inability to connect with other conference sites. WR concludes that the only useful measurement is to classify video conference calls as either a success or failure, and that it’s beneficial to measure the issues that affect the meeting itself as well as those that are within the VC manager’s control, i.e., a service success metric.

One of the many benefits of AVI-SPL’s video conferencing expertise is that we’re able to build the highest level of technical support into our services, ensuring that our clients’ video conference calls work every time. Our Unify ME Control™ service offers 24/7 helpdesk support, performance reporting, usage reporting, network and real-time monitoring, as well as on-site management and complete conference production. We offer all of this because our goal is to make the technology you depend on to run your business reliable and worth your investment.

Partner With AVI-SPL for Your Video Conferencing Solution

Is your video conferencing system not delivering the ROI you’d expected? Have you been considering a video conferencing solution but aren’t sure you’re ready to make the investment? With the right design, installation and support, you can have the multipoint video conferencing that enhances your ability to collaborate and compete. Whether you’re looking to upgrade your video conferencing solution, need reliable, top-notch managed services support or just have general questions about video conferencing, give us a call at 1-866-559-8197. You can also email us at

Polycom’s New Video Conferencing Initiatives

Polycom, a key AVI-SPL partner in video conferencing solutions for our clients around the world, has been the highlight of this week’s audiovisual industry news releases, unveiling an initiative that will expand the accessibility of high-definition, standards-based video conferencing services that can be delivered via traditional room setups, mobile and social media sharing outlets. The solutions can be delivered on premises, hosted or from the video cloud.

In reading the press release for Polycom’s software-based effort to drive HD video conferencing, one of the elements that caught my eye was the company’s commitment to create the first open HD “video cloud” exchange with service providers.

The commitment toward standards-based environments is critical to the success of businesses going forward, as it ensures that infrastructures created for one set of solutions don’t have to be ripped out and started all over again down the road. A standards-based solution is interoperable in the sense that it will work with equipment and systems provided by other vendors, while also advancing a unified communications environment, one where users can seamlessly switch between different devices. The advantages for SMBs and large enterprises is the ability to work through business processes at a faster rate, increasing the efficiency of operations.

Polycom also announced this week that it is rebranding its UC Intelligent Core™ as the Polycom® RealPresence Platform™. This software-based infrastructure enables video resource and content management, as well as universal access to video collaboration from within and outside the enterprise. Other advantages include:

• Supports 25,000 concurrent sessions and 75,000 device registrations
• Integrates with unified communications solutions,including Microsoft Lync
• Uses 50 percent less bandwidth than comparable solutions
• Scalable to support growing enterprises

The versatility of the Polycom RealPresence Platform makes it ideal for businesses looking for the best combination of devices with a unified communications setup.

Take a look at AVI-SPL’s video conferencing page and have a look at the range of our solutions – from executive desktop systems to telepresence rooms that make video collaborations feel natural and compelling. In our Unify ME™ section, you’ll learn how AVI-SPL can help you leverage your existing infrastructure to collaborate, compete and grow your business.

Find the Video Conferencing Solutions That Grow Your Business

AVI-SPL is the leader among video conferencing service providers, designing, installing and supporting solutions that ultimately save businesses money on collaboration efforts, while also enabling them to grow. Give us a call at 1-866-559-8197 and talk with one of our experts or fill out our brief AVI-SPL needs analysis form so we can help make your business goals a reality.

From Video Conferencing to Digital Signage, How Can AV/IT Convergence Affect You?

Among technology buzz words, AVI/IT convergence gets high rankings. From exploring PC-based platforms for distributing messaging across corporate campuses to processing digital audio signals for stadiums and theaters, the worlds of audiovisual technology and information technology have merged into a field of common ground.

AV/IT convergence is an essential ingredient to making meeting room technologies work smoother, faster and more efficiently. It’s a vital means of improving communication and collaboration across all industries – from the IT team working to implement a plan for distance classroom cameras to the house of worship technicians helping to enhance the quality of a Sunday morning sermon broadcast over a network of churches.

With a move towards comprehensive communications technologies, no longer is it just an “AV” or “IT” responsibility to get an advanced presentation system up and running, and stay up and running. In order to get the desired end result, AV and IT specialists now need to work together to collaborate and unify the intricacies of infrastructure and maintenance.

As organizations move to streamline costs and increase their competitive edge, advanced video communications such as IP-based video conferencing, telepresence and digital signage have become necssary solutions. AV/IT convergence means the merging of system control for these solutions, eliminating the isolation of separate buildings and separate networks. This is especially important for companies working on a multi-location strategy for increased ROI and growth. It means a coming together of AV and IT professionals to reach the best outcome for an organization’s communication needs.

Tell us, what’s your take on AV/IT convergence? How is it impacting your organization?