Category Unified Communications

Lessons in UC From the Classroom

Unified Communications (UC) tools are moving out of the board room and into the realm of higher education. In a great post on the UC Strategies blog, Blair Pleasant discusses a variety of areas that universities could use UC to streamline communications between faculty, staff, students, and others.

All UC vendors today are trying to find ways to differentiate themselves from one another and to stand out from the crowd. I generally recommend that they focus on professional services and/or applications, especially vertical applications. One vendor that has been successfully building UC applications and solutions based on its vertical expertise is NEC, which is working with its partners to understand the business challenges and business processes in the areas of health care, hospitality, higher education, and government.

For the full text of the blog post, click here.

For more information about UC products and services from AVI-SPL, click here.

Study: Unified Communications Provides 4X the ROI

Looking for proof that advanced Unified Communications and Collaboration (UC&C) technology is a worthy investment for your company? Just turn to the latest report from business research and consulting firm Frost & Sullivan. Sponsored by Verizon and Cisco, “Meetings Around the World II: Charting the Course of Advanced Collaboration,” introduces the industry’s first quantitative model for a return on collaboration investment.

Excerpts from the study:

  • Businesses and government agencies deploying VoIP soft phones, immersive video and fixed mobile convergence received an average return of four times their investment in deploying collaboration technologies in terms of improvement across business-critical areas.
  • The majority of organizations deploying (UC&C) are more successful than their peers compared to those not deploying UC&C (70 percent versus 47 percent).
  • Of organizations deploying UC&C, 40 percent plan to increase spending.
  • More than 80 percent of organizations that have not yet deployed UC&C tools plan to deploy some form in the next two to three years.

Based on this research, are you interested in developing a UC & C integration for your organization? If not, what are the key factors holding you back?

For more on the study, click here.