Category Managed services

The Value of Managed Services to Higher Education

Systems Contractor News looks at the value integrators provide to higher education, which continues to invest in video collaboration solutions. The article looks at the advances being made in video walls and in placing collaboration platforms on a network.

It also looks at the importance of collecting data to see which rooms and equipment are being used, and how often. That leads to a highlight of AVI-SPL and its ability to collect and analyze such data . Jeff Van Horn, sales and engineering manager, talks about AVI-SPL’s managed services and why it matters.

Read “Trends in the Connected Campus” > 

See the World’s Best AV Integrator at Enterprise Connect 2018

Enterprise Connect is a prominent conference and exhibition for enterprise communications and collaboration in North America. The 2018 event is being held at Gaylord Palms Resort and Convention Center in Orlando, Fl.

See the expo overview, and be sure to visit AVI-SPL at booth 1143.

Use code AVISPL to Register for Enterprise Connect 2018 >

At the event, Chris Böttger, AVI-SPL vice president of services offerings development, will be part of a panel that will discuss how companies can choose among managed services offerings, whether such services are necessary for a company, and what impact the services will have on operations. See the information below to attend:

Title: Video and AV Managed Services – New Offerings Address New Enterprise Requirements
Date: March 13, 2018 (Tuesday)
Time: 1:45 – 2:45 PM ET (local time at the event)
Location (Room): Sun B
URL: https://schedule.enterpriseconnect.com/session/video-and-av-span-classhighlightmanaged-servicesspan-new-offerings-address-new-enterprise-requirements/854928 

Midway Through ISE 2018

The first two days of the ISE 2018 expo in Amsterdam have seen AVI-SPL demonstrate its Unify ME Symphony managed service platform, and deliver talks on user-friendly technology, workplace collaboration, and the Internet of Things as a driver of AV technology. Over the next two days of the event, AVI-SPL will continue to demo Symphony while being a part of talks about collaboration and how the retail environment should be using technology to engage customers. If you’re at ISE and haven’t seen AVI-SPL yet, be sure to stop by booth 11-B130.

Schedule of events

Thurs, February 8

  • Managed services demos, 10:30 a.m. and 2 p.m., AVI-SPL stand 11-B130
  • “What is the way forward for video communications and collaboration?” 11:30 a.m.-noon, AVI-SPL stand 11-B130

Friday, February 9

  • Managed services demos, 10:30 a.m. and 2 p.m., AVI-SPL stand 11-B130
  • AV Magazine panel, “Reinvigorating the retail environment,” with AVI-SPL Managing Director EMEA James Shanks, 10:30 a.m., Commercial Solutions Theater

Since most reading this will not be at ISE 2018, I encourage you to contact an AVI-SPL rep at 866-559-8197 or sales@avispl.com  and let them know about your collaboration or AV communication challenges.

 

Service Support for the New Workplace

This is the fourth in a series of blog posts about improving the workplace through collaboration technology. See parts one, two, and three.

So far we’ve covered huddle spaces — what they are, knowing the kind of collaboration tools you should have in yours, and how to design them for quick-start meetings.

To maintain the high-quality user experience in these collaboration spaces, you have to ensure that those rooms are always ready, and that you can retrieve analytics on how often they are used.

Frost & Sullivan has a brief, valuable paper that addresses this topic of supporting video conferencing. It touches on:

  • Challenges to supporting digital transformation
  • Top demands from IT to ease video conferencing management
  • AVI-SPL’s Unify ME Symphony platform

AVI-SPL’s Unify ME Symphony is a monitoring, management, and analytics platform that gives you insight into and control of your organization’s total meeting and AV and unified communications systems environment. It provides a global view of AV and meeting technology, status, and quality, while automating meeting scheduling, launching, and troubleshooting.

Frost & Sullivan named AVI-SPL its 2016 North American Company of the Year for Managed Video Conferencing Services. In the paper that accompanied the award, Frost & Sullivan called Unify ME Symphony the “cornerstone technology” of AVI-SPL’s managed services.

Read “Simplify Video Conferencing Meeting Management to Deliver Better User Experiences” >

AVI-SPL’s Schedule at Integrated Systems Europe 2018

Integrated Systems Europe, also known as ISE, is the world’s largest AV integration show. This year’s event will be Feb. 6-9 at the RAI Amsterdam. For businesses of all types, and IT and AV professionals, ISE is a valuable opportunity to network with colleagues while learning about the new technologies being showcased to improve the way organizations do business.

See AVI-SPL at booth 11-B130. AVI-SPL is one of the world’s best known providers of AV and collaboration solutions to organizations of all types around the world. Our teams from the U.K., Germany, UAE, and the U.S. will be at the exhibition to share our services and answer attendee questions.

Schedule of events

February 6

  • John Lockwood, AVI-SPL technical director, EMEA will present “Understanding the User Experience: What Makes Technology User Friendly?” The workshop will be in room D204, 10-11:30 a.m.
  • Danny Rogers, AVI-SPL Vice President, Enterprise, will present “Why a Digital Collaboration Strategy Creates Value.” His talk will be in the Unified Communications theatre, 2 -2:30 p.m.
  • Meet the Execs reception: 4:30 p.m., AVI-SPL stand 11-B130.

And every day of the expo, AVI-SPL will host demos of its Unify ME Symphony managed services platform.

Use AVI-SPL code 912672 when you register for ISE 2018 and save on the €150 admission.

Register for ISE 2018 >