Category Managed services

Request a Demo of AVI-SPL’s Managed Services Platform

AVI-SPL’s proprietary Symphony platform is how we monitor and manage your AV systems and meetings, run diagnostics on those systems, and launch your video calls. It’s also the “cornerstone technology” that helped us earn Frost & Sullivan’s 2016 North American Managed Video Conferencing Services Company of the Year.

And we’ve just made it even better with Symphony 4.0, which includes a variety of new features and apps, including:

  • Custom monitoring and alert settings down to the device level
  • Integration with SalesForce.com for efficient onboarding of accounts and devices
  • Enhanced monitoring, including native SNMP support
  • Improved usability and dashboard views
  • Single, unified portal with new self-service web

To learn more about how Symphony and AVI-SPL’s managed services team can support your organization, and the 4.0 updates, please read our press release. >

And to schedule a demo, visit our Symphony page >

Explaining AVI-SPL’s Managed Services

If your organization is interested in managed services to handle the collaboration technology your staff depends upon, take a couple of minutes to watch and learn from the interview below. Danny Rogers, AVI-SPL VP of Global Partnerships, explains how our managed services have evolved, including a shift from component parts to a holistic solution, one that wraps monitoring and management around a customer care package. He also addresses:

  • In-house and remote support services
  • Our Symphony management platform
  • Support for Microsoft collaboration tools
  • The demand for 24/7, 365 support

Watch Danny’s interview below and contact us at sales@avispl.com to begin your inquiry into how our managed services can benefit your company.