Category AVI-SPL

The Managed Services Platform for Your Control Room

The well-designed control room is the result of expertise in video display hardware, software controls, and the streamlined user experience that come together to provide the most optimal situational awareness and reliability. It also comes from working closely with our clients so that they have the functionality that works exactly as they expect. AVI-SPL’s Control Room Group (CRG) delivers that expertise for all types of organizations around the world, including departments of transportation, military operations, energy utilities, and emergency management centers.

With the release of Unify ME™ Symphony 4.1, which is the platform at the heart of AVI-SPL’s managed services, CRG offers a support resource for taking a proactive approach to maintaining and servicing your mission critical systems. Benefits include:

  • Reducing the client’s cost of system maintenance for large, complex video wall installations
  • Reducing and/ or preventing system downtime through proactive monitoring of system components

Because control rooms vary in security protocols, Unify ME Symphony adapts to each environment’s needs and collects the data that lets staff know their systems are running efficiently and where it can be improved for better performance. Whether Symphony is used as part of AVI-SPL’s on-premise or off-premise managed services, it complements the CRG designed and integrated system along with its 24/7 customer support services to produce better business outcomes and a better user experience.

Connect with the Control Room Group at 888-619-9083.

 

 

AVI-SPL Expands Offices in Canada With Acquisition

AVI-SPL has formally announced today, October 4, 2017, that it has acquired Canada-based Sharp’s Audio Visual.

Like AVI-SPL, Sharp’s Audio Visual specializes in the design-build and integration of AV and collaboration solutions for organizations across industries.

In the press release linked below, John Zettel and Jeff Faber, respective CEOs of AVI-SPL and Sharp’s AV, offer their thoughts on what this acquisition means for customers.

Read “AVI-SPL Acquires Sharp’s Audio Visual” >

Webinar Recording: Vaddio USB Conferencing and Epson BrightLink Pro

The webinar recording for “Software-Based Clients in UC Meeting Rooms” and “Your Whiteboard Reinvented” is available at the AVI-SPL website.

Darrin Thurston of Vaddio explains critical AV design elements in deploying software-based UC clients in meeting spaces ranging from huddle spaces to classrooms. This includes an overview of key considerations:

  • Design for UC soft clients (like Skype for Business and WebEx)
  • Choosing video and audio devices in the meeting room
  • Audio processing
  • Bandwidth availability and guidelines for supporting HD video
  • Room controls
  • Room design elements (including camera placement and shot selection, lighting conditions, and acoustics)

Michelle Rydell of Epson focuses on BrightLink Pro, which helps users annotate, capture, and share ideas in real time. You’ll learn about the advantages of the BrightLink in corporate settings:

  • Full-HD interactive display up to 100” – An extended whiteboard where BrightLink Pro projectors are placed side by side to achieve a large interactive area
  • Designed to enhance productivity – Bring your own device, connect a PC or video conference device, collaborate locally or with remote participants

Download the recording for “Software-Based Clients in UC Meeting Rooms” and “Your Whiteboard Reinvented” >

The Latest in Advanced Managed Services for Your AV and Video Communications

If you want to automate your meeting scheduling, launching, monitoring, management, analytics, and experience from a single platform that gives you global control of your AV and UC ecosystem, AVI-SPL’s Unify ME™ Symphony platform is up to the task. Symphony is the monitoring, management, and analytics platform that gives insight into your assets from an easy-to-use, browser-based, and mobile-friendly portal.

Why rely on AVI-SPL’s Unify ME for your managed services:

  • Automate meeting scheduling and call launching across your entire organization
  • See the big picture of your meeting-room and technology usage
  • Easily onboard new users, devices, and meeting rooms
  • Generate trouble tickets, rich analytics, and reports

With the recent release of Unify ME Symphony 4.1, we’ve added features that you and your fellow IT professionals need and want to manage your company’s AV and unified communications systems.

  • A single platform for managing your AV technology and Virtual Meeting Room (VMR) service. This gives you advanced admin views into VMR meetings and AV and unified communications technology.
  • New features to increase operational efficiency
    • Auto wrap-up meetings
    • Auto sweep meeting
    • Meeting failures tickets
    • Device monitoring blackout
  • Recording and streaming of your video calls
  • Monitor devices controlled by Crestron controllers
  • Schedule a VMR meeting from Outlook

Need to learn more about advanced managed services before you’re convinced? Read this report from Wainhouse Research, which is designed for the IT professional: “Video Conferencing and AV Managed Services” >

Want to see it in action?

Schedule a demo at the Unify ME Symphony page >

The IT Manager’s Guide to Managed Services

Let’s say you’re an IT manager for a corporation, and you’re seeking a better way to manage the video conferencing and AV systems the company relies upon. In this scenario, you will likely be exploring and comparing the managed services offered by different companies. Or perhaps you’re trying to determine if such services from a third party are necessary.

In this Wainhouse Research report, “Video Conferencing and AV Managed Services,” sponsored by AVI-SPL, you’ll get an overview of managed services in the context of video conferencing and AV systems. This paper makes an argument for the value of managed services and covers specific benefits. Some of the topics covered in this paper include:

  • Definition of managed services (including their features)
  • Myths about managed services
  • The difference between basic and advanced managed services
  • Spotlight on AVI-SPL managed services

Download your copy of “Video Conferencing and AV Managed Services” >