Can Microsoft Surface Hub Deliver ROI in Its First Year?

Earlier in 2016, Microsoft commissioned Forrester to study the “Total Economic Impact of Microsoft Surface Hub.”

The study found that organizations could achieve a 138% ROI in Year 1 compared to “traditional meeting spaces with non-touch displays or whiteboards”. Their ROI analysis considered the cost not only of the device, but included the training, implementation and maintenance costs as well. The returns were measured in team productivity gains and increased sales when the Surface Hub was used to make sales presentations to customers.

This is a promising ROI result for a new class of collaboration devices, so the question is: “how can I achieve similar ROI with my investment in Surface Hub?”

Forrester found that five areas of benefit were common for Surface Hub early adopters:

  1. Optimizing meeting time management
  2. Delivering improved remote meeting participation
  3. Supporting ad hoc collaboration
  4. Reducing meeting room equipment complexity and cost
  5. Closing more sales with compelling presentations with clients

One of the most compelling findings was the pre- and post-meeting productivity improvements. Simply, the time it takes to start a meeting, share content and connect remote participants and the time it takes to complete post-meet tasks (content sharing, as an example) is reduced for every meeting where a Surface Hub is used.

Line A8 in the table below from the report shows a 75% time savings in pre- and post-meeting tasks which gives all team members more time back to engage in work-related tasks.

buntain-surface-hub-table

One significant way to achieve ROI more quickly is to create a smart plan for how you’ll use the device before you ever make a purchase; during your evaluation phase.

To support you in this effort, we have been gathering best practices on what makes an implementation successful and how you can get your company ready now. Take our 5-minute Readiness quiz and receive a Surface Hub readiness report that provides you with advice to be successful from the very beginning.

Microsoft Surface Hub enables a whole new class of immersive collaboration experiences for your team. In 5 minutes, you can find out if you’re ready and how the Surface Hub can make an immediate impact in your organization.

Start Your Quiz

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