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The Latest in Advanced Managed Services for Your AV and Video Communications

If you want to automate your meeting scheduling, launching, monitoring, management, analytics, and experience from a single platform that gives you global control of your AV and UC ecosystem, AVI-SPL’s Unify ME™ Symphony platform is up to the task. Symphony is the monitoring, management, and analytics platform that gives insight into your assets from an easy-to-use, browser-based, and mobile-friendly portal.

Why rely on AVI-SPL’s Unify ME for your managed services:

  • Automate meeting scheduling and call launching across your entire organization
  • See the big picture of your meeting-room and technology usage
  • Easily onboard new users, devices, and meeting rooms
  • Generate trouble tickets, rich analytics, and reports

With the recent release of Unify ME Symphony 4.1, we’ve added features that you and your fellow IT professionals need and want to manage your company’s AV and unified communications systems.

  • A single platform for managing your AV technology and Virtual Meeting Room (VMR) service. This gives you advanced admin views into VMR meetings and AV and unified communications technology.
  • New features to increase operational efficiency
    • Auto wrap-up meetings
    • Auto sweep meeting
    • Meeting failures tickets
    • Device monitoring blackout
  • Recording and streaming of your video calls
  • Monitor devices controlled by Crestron controllers
  • Schedule a VMR meeting from Outlook

Need to learn more about advanced managed services before you’re convinced? Read this report from Wainhouse Research, which is designed for the IT professional: “Video Conferencing and AV Managed Services” >

Want to see it in action?

Schedule a demo at the Unify ME Symphony page >

Webinar October 4: Creating Your Total Enterprise Video Strategy

In this AVI-SPL webinar scheduled for Wed., October 4 at 1 p.m. EST, our experts in corporate broadcast and digital media explain how content production, asset management, streaming, and signage are converging to form the “enterprise video” practice being adopted by large brands around the world. We’ll focus on the ReadyCam studio, which provides live TV and branded video production from one in-house studio. We’ll also look at a complementary creation-to-distribution solution, giving attendees insight into how easy it is to create and share branded messages and thought leadership around the world and on demand.

Register for “Creating Your Total Enterprise Video Strategy” >

About the presenters
Lloyd Bunting is VideoLink’s Senior Vice President of Sales and Marketing, a position he has held since 2010. Lloyd’s 20 years of executive sales management experience includes positions at Access TCA, AMR Research, and Giga Information Group. Lloyd earned a BS from Brown University and his MBA from Babson College.

Rich Daugherty is AVI-SPL’s Engineer of Digital Media Solutions. He has been creating and designing digital content for 20 years, working with companies of all sizes and industries. At AVI-SPL, Rich works with several different software applications to create an experience that suits the client – including touch-screen interactivity. Rich is skilled at training clients on the software and explaining the proper use of digital signage content.

Webinar Recording: Enterprise Collaboration With SMART Technologies and HARMAN Professional

Presenters from HARMAN Professional and SMART Technologies team up for this look at solutions designed for today’s workplace meeting spaces. In the HARMAN session, Paul Krizan covers the AMX Acendo meeting-space solutions, including:

  • Acendo Vibe (compact solution for presenting and sharing audio and video)
  • Acendo Core (an intuitive one-click interface for users to easily start their meetings with Skype for Business integration)
  • Acendo Book (schedule a room through a booking panel that connects to Office 365)
  • Trends in huddle spaces (including technology expectations)
  • How Millennials and real estate costs are affecting the workplace

Stephen Yao of SMART Technologies looks at its interactive displays for the enterprise, including the 2000, 6000, and 7000 Pro series. For each of these models, Stephen covers:

  • Where these solutions are best used
  • HyPr technology (for smooth, precision writing)
  • Ability to preview different inputs
  • Exclusive iQ technology
  • The number of licenses included with these solutions (and their value)

Paul and Stephen also answer many technical questions from the live attendees.

Download “Enterprise Collaboration With HARMAN and SMART Technologies” >

 

The IT Manager’s Guide to Managed Services

Let’s say you’re an IT manager for a corporation, and you’re seeking a better way to manage the video conferencing and AV systems the company relies upon. In this scenario, you will likely be exploring and comparing the managed services offered by different companies. Or perhaps you’re trying to determine if such services from a third party are necessary.

In this Wainhouse Research report, “Video Conferencing and AV Managed Services,” sponsored by AVI-SPL, you’ll get an overview of managed services in the context of video conferencing and AV systems. This paper makes an argument for the value of managed services and covers specific benefits. Some of the topics covered in this paper include:

  • Definition of managed services (including their features)
  • Myths about managed services
  • The difference between basic and advanced managed services
  • Spotlight on AVI-SPL managed services

Download your copy of “Video Conferencing and AV Managed Services” >

Hurricane Harvey and the Importance of a Coordinated Response

In light of the continuing and record-breaking deluge brought by Hurricane Harvey — as of this writing it lingers along Gulf Coast and continues to flood wide areas of Texas and Louisiana — I asked Brad Herrick, vice president of the Control Room Group for AVI-SPL, for his thoughts about the importance of command centers as hubs for coordinating emergency operations in order to rescue those stranded or threatened by catastrophic storms.

“We know at least one Texas agency whose emergency operations center we designed, integrated, and continue to service that went active over the weekend,” said Brad. “And one major federal government EOC that we designed, integrated, and service went active as well, all in response to Harvey.”

The images we’ve seen from Texas show the immense damage that Harvey has caused and continues to cause, and how important emergency responders are at a time when resources struggle to cope with the enormity of this disaster. Response teams from across the nation — the Texas National Guard, the Coast Guard, FEMA, local police, and a host of other organizations have converged to rescue those trapped by the storm.

That urgency is perhaps enhanced by the forecast that Harvey will track back over southeast Texas on Wednesday. Before it dissipates, weather forecasters expect it will end up soaking the area with more rain than Hurricanes Katrina, Sandy, and Andrew combined. By Thursday, the Houston metro area will have likely received more than 50 inches of rain.

“Tragedies like Harvey call upon those heroes who serve in emergency operations to save lives and then help rebuild communities,” said Brad.  “It is an honor to serve these customers and support their mission in this capacity.”

Brad also recommended a LinkedIn post about the storm,  where Jon Litt of Christie Digital noted, “We have been in contact with our customers in the greater Houston area, including regional emergency management, law enforcement, traffic management, government regional communications, utilities, medical, and more, and the reports we are getting back are that the Christie Control Room solutions are working beautifully and helping a great deal.”

AVI-SPL’s Control Room Group integrates modern, advanced solutions like those from Christie so that agencies can receive the live feeds and data they need to understand disaster situations and coordinate response teams. Is your region’s emergency response team prepared for a crisis like that posed by Hurricane Harvey? Contact the Control Room Group at 888-619-9083 to speak to one of our experts about your challenges.